Busser Job Description: Explore their Essential Role & Duties in 2023

by Hiration

Ever dined out and marveled at the seamless dance of dishes and decor?

The kind where waitstaff sashay about with plates balanced precariously, and somehow, despite the chaos, tables miraculously clear up just in time for you?

Well, meet the orchestrator of this culinary ballet: the Busser.

Who is a Busser Anyway?


For the uninitiated, a busser, often referred to as a busboy or busgirl, is the superhero who ensures that tables are cleaned, reset, and ready for the next guest.

They work in tandem with the waitstaff, hosts, and sometimes even play a quick game of ‘avoid-the-chef’ in the kitchen.

Primary Responsibilities - Not Just Cleaning Tables!


  • Table Turnover: Post a dining experience, they swoop in, clearing dishes, wiping down tables, and setting them up faster than you can say, “Check, please!”

  • Supply Restocking: They ensure servers have everything they need, from silverware to napkins. So, when you get that extra fork without asking, you know whom to thank.

  • Assisting Waitstaff: From refilling water glasses to bringing out bread baskets, they're the unsung sidekicks ensuring you don't get "hangry."

  • Spill Management: Yup! Accidents happen. And before you can post about it on Instagram, they’ve already made it disappear.

Also read: Job Description For Bartenders: Sample and Free Template

The Less-talked About Duties


While everyone recognizes the whirlwind clearing of tables and the magic trick of instant setups, there's a myriad of behind-the-scenes responsibilities that often go unnoticed.

These under-the-radar duties are what truly elevate a diner's experience from good to unforgettable.

Let's lift the curtain on these less-discussed, yet equally pivotal, roles of a busser.

The Greeting Smile


While not their primary gig, a busser often ends up greeting guests simply because they're always on the floor. And it's not just any greeting; it's that 'we've-got-you' smile that sets the tone for a memorable dining experience.

The Decor Masters


Ever noticed how the silverware aligns just so, or how the centerpiece is always in the center? You're looking at a busser's meticulous touch.

Peacekeepers in Aprons


Between managing their duties and ensuring smooth operations, they’re also adept at preventing potential kerfuffles – like discreetly signaling a server that a guest has been waiting too long or spotting potential mishaps before they occur.

Also read: What are some in-demand certifications for hospitality jobs?

Essential Skills of an A-List Busser


  • Speed & Efficiency: Clocking in speeds that'd impress racecar drivers, they're a whirlwind in aprons.

  • Attention to Detail: They spot a mismatched napkin from a mile away. Perfection is their middle name.

  • Team Player: Meshing seamlessly with waitstaff, they're the unsung backbone of a restaurant's symphony.

  • Physical Stamina: Their day-to-day? A rigorous marathon, only without the medals and cheering crowds.

  • People Skills: Mastering the art of diplomacy, they handle people even better than delicate china.

Also read: Skills To Put On A Resume For Food Service Job: Sample and Free Template

Wrapping it Up


So, if you're jotting down a resume or looking to fill in that "Experience" section, consider the varied roles of a busser.

It’s not just about clearing tables; it’s about orchestrating a dance of dishes, dishing out smiles, and ensuring everyone’s dining experience is nothing short of spectacular.

To all the bussers out there, we see you. And for those diving into this role, tie that apron tight and prepare an exemplary resume with the help of Hiration's next-gen ChatGPT-powered resume builder that will make the daunting task of resume making a piece of cake for you.

You can also reach out to us at support{@}hiration.com for any queries or concerns.