1. What's a difficult situation you've faced, and how did you handle it?
Overview
As a waitress, you will often be faced with difficult situations. The ideal candidate will be able to discuss a time they had to deal with a difficult customer and how they handled the situation. Focus on the applicant's ability to remain calm and positive during the experience.
Overview
As a waitress, you will often be faced with difficult situations. The ideal candidate will be able to discuss a time they had to deal with a difficult customer and how they handled the situation. Focus on the applicant's ability to remain calm and positive during the experience.
Interview Expectations
Ability to remain calm under pressure
Positive attitude
Ability to handle difficult situations,
Sample Answer
In my last position, I once assisted a patron who was upset about her meal as she felt it was cold. I had the chef remake her meal, and I gave her a free appetizer to ensure that she had a satisfactory experience.