Free Multilinguist and Regional Expert Resume Sample [2020]
Average Resume Rating: 4.9/5 (72 votes)
Updated on: 2022-10-11
Toronto,ON,Canada
Toronto,PE,Canada
Calclay,Toronto,OH,USA
Toronto,Caucasia,Antioquia,Colombia
Toronto,Capital,IL,USA
Experienced, value-driven & result-oriented multilingual Language Specialist & Regional Expert (South Asia) armed with an in-depth understanding of 10+ languages and a successful track record of deploying the same to spearhead Processes & QA for Community Operations in a multi-cultural environment. Highly skilled in interpreting & translating 50+ forms of content spanning academic research, scholarly articles, corporate communication, legal/official documents, etc. from English to Persian, Pashto, Urdu, Dari & vice-versa. Proficient in championing audits and conceptualizing measures to initiate Process Optimization & Quality Control for delivering compelling value to business partners, clients and all key stakeholders.
Knowledge Transfer & Process Optimization
Issue Resolution & Policy Formulation
Geo-political & Socio-cultural Awareness
Subject Matter Expertise
Audits & Quality Assurance
Legal/Official Documentation
Interpretation & Translation
Community Operations & Insights
Proofreading & Terminology
Rendering interpretation & translation services to boost the quality of communication between business partners & clients
Interfacing with clients from diverse economic backgrounds & gaining an understanding of different communities to deliver engaging content
Interpreting & translating corporate data, medical prescriptions, legal/property documents, etc. & ensuring comprehension of correct concepts in accordance with the source & target languages
Possessing the ability to write book reviews in Persian, Dari & Urdu & armed with a profound knowledge of Urdu Literature, Rhetoric and Prosody
ACADEMIC RESEARCH & FREELANCING EXPERIENCE
Studied the language, literature, culture & socio-political conditions of Persian, Dari & Pashto speaking regions in Iran
Thrived as a freelancer for agencies & companies as an English-Persian & Dari Translator/Interpreter for 3 years
PROFESSIONAL EXPERIENCE
Community Operations & Issue Resolution
Championing community operations based on languages by serving Facebook as a Community Operation Language Expert
Effectively diagnosing and resolving issues of Facebook users & ensuring safety for the community on the platform
Independently processing all resolutions of the Afghan market by being the only member to be proficient in all 6 languages
Deploying expertise in Persian, Dari & Pashto to successfully serve the South Asia Market
Audits & Subject Matter Expertise
Rendering assistance to the team as a Subject Matter Expert for gaining a profound understanding of the entire process
Spearheading daily audits of 50 Representatives in the Afghan market as the senior-most member of the team
Coordinating with the Afghan team & conducting ~500 audits daily for judging quality & performance of tickets
Knowledge Transfer & Process Optimization
Initiating measures to bridge the knowledge gap of Representatives w.r.t socio-political & cultural conditions of the region
Overcoming market-based challenges by utilizing on-ground experience of visiting Iran for 6 months
Exclusively resolving the issue of comprehending diverse regional dialects of the language
Achieving a reduction in cost/time by supervising representatives & resolving content issues & violations
Additionally facilitating knowledge transfer of language, dialect & region to enhance quality of deliverables
Key Achievements
Conceptualized, researched & initiated a list of slur words to prevent instances of cyber-bullying & personal attacks
Independentlyformulated the Name Policy of the Afghan market & incorporated feedback from various stakeholders
Facilitated accurate knowledge for all team members to correctly handle the names of people spanning the Afghan region
Successfully identified several terrorist groups & hate organizations which were not in the DTO list
Achieved 8 EEs for being the Best Performer and delivering exceptional performance on all parameters
Appreciated by FTEs for achieving extraordinary results in conducting audits
EDUCATION
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Translation Workshop | Microsoft Research (Machine Translation Group) USA | Jul ‘12
National Inter-University Debate Competition | ‘12
National Level Language Test-URDU (Graduate Level) | The National Testing Service | ‘10
Annual Training Camp 42 - NCC | Dec ‘09
District Level Debate Competition | 2nd Prize | ‘07
World Aids Day - District Level Debate Competition | 1st Prize | ‘06
Junior Research Fellowship - Excellence in Persian Language & Literature | University Grants Commission | Dec ‘12
National Eligibility Test (JRF) - Lectureship in Persian language |
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