Question Overview: This is a question that's designed to assess the candidate's knowledge of the company, its culture and its products. The best way to prepare for this question is to research the company and its products. You should know what Google does, how it's different from other companies and what makes it unique.
Sample Answer: I'm a big fan of Google's products. I use Gmail and Google Docs every day, and I've used Google Analytics for my blog. I think I'd be a good fit because I'm very familiar with the company and its products.
Question Overview: This question is a great way to assess the candidate's knowledge of the position. You can also use it to gauge how well he or she communicates and whether he or she has a good understanding of the job.
Sample Answer: I've worked as a bartender for three years. I've learned how to make a variety of drinks and have experience serving a wide range of customers.
Question Overview: The answer to this question can help you assess how experienced a candidate is. If he or she has been bartending for a long time, you can ask more specific questions about his or her experience.
Sample Answer: I've been bartending for about three years.
Question Overview: This is a fun question that gives the interviewer an opportunity to see how creative a candidate can be. The response that you're looking for is a description of how the candidate would convince people to buy shampoo in a new way. This question is also a good way to assess how well a candidate can think on his or her feet and how well he or she can communicate.
Sample Answer: I'd tell people that shampoo is great for cleaning hair and removing dirt from their scalps.
Question Overview: Handling an upset customer can be a difficult situation for any bartender. You want to make sure that the customer is satisfied, but you also need to maintain a professional demeanor. This question gives you an opportunity to assess how a candidate handles conflict and how he or she responds to customers.
Sample Answer: I would first ask the customer what the problem is and try to understand his or her concerns. I would then apologize if necessary and do my best to resolve the issue.
Question Overview: This question is designed to assess the candidate's knowledge of the restaurant and his or her interest in it. The response you're looking for will depend on the type of establishment and the bar's overall image. This type of question lets the interviewer better understand the candidate's knowledge of the restaurant, what types of techniques he or she uses and which situations he or she feels most comfortable in.
Sample Answer: I've eaten at Olive Garden many times, and I've always enjoyed the food and service. I'm looking forward to working here.
Question Overview: Customer service is a very important aspect of any job, and it's especially important in the hospitality industry. The response that you're looking for will depend on the type of establishment and the bar's overall image. This type of question lets the interviewer better understand the candidate's attitude toward customer service, what types of techniques he or she uses and which situations he or she feels most comfortable in.
Sample Answer: I like to use humor to make people comfortable and ensure that they have a good time.
Question Overview: This question is a simple way to assess how much experience a candidate has. You'll want to make sure that he or she has enough experience to be able to handle the job.
Sample Answer: I've been bartending for two years.
Question Overview: Gin is a popular spirit, and it's also one that can be used in a variety of cocktails. The more that a bartender knows about the spirit, the more likely he or she is to be able to make drinks that patrons will enjoy.
Sample Answer: Gin is a spirit that's made from grain, and it's flavored with juniper berries. It's typically clear and has a very strong flavor.
Question Overview: This question gives you an opportunity to assess the candidate's interest in your company and whether he or she has done any research on your company. The response can also give you a better idea of how the candidate will fit in with your company's culture.
Sample Answer: I like that you have a strong commitment to customer service.
Question Overview: Bartenders need to be able to make a variety of drinks, and this question gives you an opportunity to assess their knowledge of popular cocktails. You can also assess their ability to follow directions, and you can also get a sense of how they think on their feet.
Sample Answer: I would start by pouring the vodka and cranberry juice into a cocktail shaker with ice. I would shake the ingredients together and then strain the liquid into a martini glass. I would then add the lime juice and garnish with a lime wedge.
Question Overview: The old-fashioned and manhattan are two cocktails that bartenders need to know how to make. These drinks are very similar, but they have a few key differences. The old-fashioned is served in a smaller glass with a sugar cube, while the manhattan is served in a larger glass with a maraschino cherry. The old-fashioned is also made with soda water, while the manhattan is made with club soda.
Sample Answer: I make an old-fashioned by muddling sugar and bitters in a glass, adding whiskey and then topping it off with soda water. I make a manhattan by muddling sugar and bitters in a glass, adding whiskey and then topping it off with club soda.
Question Overview: Difficult experiences can be very different for everyone. The question is designed to assess how a candidate reacts to difficult situations. It's important to remember that the interviewer isn't looking for a specific answer, but rather an understanding of how the candidate reacts to stressful situations.
Sample Answer: I had a difficult time when my father passed away. I was able to get through it by talking with friends and family and focusing on the positive memories that I had with him.
Question Overview: This question is designed to assess your loyalty to a business and how you feel about it. You might be asked to describe a business that you are loyal to and why. You might also be asked to describe a business that you are not loyal to and why.
Sample Answer: I'm very loyal to my favorite coffee shop. I go there every day, and I always order the same drink. I'm loyal because they have great coffee, and the service is always fast and friendly.
Question Overview: This question is designed to assess the candidate's overall attitude toward customer service. The response that you're looking for will depend on the type of establishment and the bar's overall image. This type of question lets the interviewer better understand the candidate's ability to engage patrons, what types of techniques he or she uses and which situations he or she feels most comfortable in.
Sample Answer: I like to use humor to make people comfortable and ensure that they have a good time. I also like to make sure that everyone is served promptly.
Question Overview: Stress is a part of any job, and bartenders are no exception. The question is designed to assess how well a candidate can handle stressful situations. You might also ask candidates to describe a stressful situation and how they handled it.
Sample Answer: I always try to remain calm and think clearly when things get stressful. I like to take a step back and assess the situation before taking action.
Question Overview: A margarita is a popular cocktail made with tequila, triple sec and lime juice. The exact ingredients and proportions can vary, but the basic recipe is the same. This question gives you an opportunity to assess a bartender's knowledge of drinks and his or her ability to use drink recipes.
Sample Answer: A margarita is made with tequila, triple sec and lime juice.
Question Overview: Conflict is a natural part of working in a bar, and it's important that employees can resolve issues quickly and effectively. This question gives you an opportunity to assess how candidates handle conflict with their coworkers.
Sample Answer: I had a conflict with a coworker once, and we were able to resolve it by talking about our differences.