Question Overview: The ideal candidate will be able to identify their strengths and weaknesses. They should be able to explain how they are working on their weaknesses and how they are improving in those areas.
Sample Answer: My strengths are my ability to work with others and my attention to detail. I am working on improving my time management skills.
Question Overview: Restaurant managers are in charge of dealing with customers on a daily basis. The ideal candidate will have experience handling customers who are upset about their meal or service. The applicant should be able to handle the situation in a calm manner and offer a solution to the problem.
Sample Answer: I would ask the customer what was wrong with their meal and then ask if they would like me to remake it. If they agreed, I would have the cook prepare a new dish and offer a discount on their next visit.
Question Overview: The ideal candidate will be able to explain why they are the best person for the job. They should be able to demonstrate their passion for the restaurant industry and their desire to work for your establishment. The applicant should also be able to explain how their experience and skills will help them succeed in the position.
Sample Answer: I am a hard worker who is passionate about the restaurant industry. I have a strong work ethic and am willing to do whatever it takes to make my restaurant a success. I have experience working with vendors and creating menus that are both cost-effective and delicious.
Question Overview: Restaurant managers are responsible for the success of their establishment. The ideal candidate will have a plan for the future and be able to explain how they will continue to grow in their career.
Sample Answer: I would like to be a general manager at a restaurant that is part of a chain. I would like to learn more about the business and eventually open my own restaurant.
Question Overview: Restaurant managers are in charge of the business and must be able to determine what they can offer to the company. The ideal candidate will have experience with customer service and be able to explain how they can help the company grow.
Sample Answer: I hope to gain a position where I can use my experience in customer service to help grow the company. I am a hard worker who is committed to helping others succeed.
Question Overview: The ideal candidate will be enthusiastic about the restaurant and have a genuine interest in working for the company. The applicant should be able to explain why they would want to work for your establishment and what they can bring to the table.
Sample Answer: I'm very interested in working for your restaurant because I love the menu and the atmosphere. I've been a fan of your establishment since I was a kid and would love to be a part of it.
Question Overview: Restaurant managers are the face of the establishment and must be able to handle difficult situations with poise. The ideal candidate will have experience dealing with irate customers and how they handled the situation.
Sample Answer: I had a customer who was upset that the restaurant was out of a certain dish. I offered a similar meal at a discounted price and apologized for the inconvenience.
Question Overview: Restaurant managers are in charge of the staff and the establishment. The ideal candidate will have experience in a similar position or have a passion for the food industry. The applicant should be able to explain their interest in the position and how they will be able to contribute to the team.
Sample Answer: I've always had a passion for food and love working with people. I've been a server, bartender and manager in the past, so I know what it takes to work in this industry. I'm looking for a new opportunity to work with a team that shares my passion for food and hospitality.
Question Overview: Restaurant managers are in charge of the budget, which means they must be able to manage their finances. The ideal candidate will have experience with budgeting and will be able to explain how they would determine what is a fair salary for the position.
Sample Answer: I am interested in this position based on the pay. I believe that $45,000 is a fair salary for the position.
Question Overview: This is a great opportunity for the candidate to explain why they are the best fit for the position. The ideal applicant will highlight their experience in the industry and how they can help the company grow.
Sample Answer: I have over five years of experience in the restaurant industry and have worked in management positions for three of those years. I am confident that I can help your company grow and succeed.
Question Overview: Restaurant managers are responsible for resolving employee issues. The ideal candidate will have experience dealing with issues such as theft, tardiness and inappropriate behavior. The applicant should be able to explain how they handled the situation and what they learned from the experience.
Sample Answer: When I was a restaurant manager, I had to fire an employee who was stealing from the restaurant. I had noticed that the employee was not performing well and was not getting along with other staff members. After a few weeks of monitoring the situation, I confronted the employee about my concerns and he admitted to stealing from the establishment.
Question Overview: Restaurant managers are responsible for anticipating the needs of their guests. The ideal candidate will have experience anticipating the needs of their guests and making sure that they are met. The applicant should be able to demonstrate how they go above and beyond to ensure that patrons are satisfied.
Sample Answer: I anticipated the needs of my guests by making sure that the restaurant was clean and well-stocked at all times. I also made sure that the wait staff was always on time and had a positive attitude.
Question Overview: The ideal candidate will have a clear understanding of the company's vision and mission. They should also be able to explain how they can help the company achieve its goals. The applicant should be able to demonstrate their ability to work with others and their leadership skills.
Sample Answer: I can help Darden reach its goals by being a strong leader in the restaurant. I will also be able to work with my team to ensure that we are meeting the needs of our guests.
Question Overview: Restaurant managers are in charge of the culture of the workplace. The ideal candidate will have experience creating a positive environment for staff and customers alike. The manager should be able to demonstrate how they will be able to create a positive environment for the restaurant's culture.
Sample Answer: I've always been a people person and enjoy working with others. I've always been able to get along with my coworkers and have been able to resolve any issues that arise in the workplace.
Question Overview: The ideal candidate will be able to explain why they are the best fit for the position. They should be able to highlight their experience and skills that are most relevant to the job. The applicant should also be able to explain how they will contribute to the company's success.
Sample Answer: I believe I would be a good fit for this position because of my experience in the restaurant industry. I have worked at several restaurants and have been a restaurant manager for six years. I have experience managing a team of up to 20 employees and have been successful in increasing sales by 15% over a three-year period.
Question Overview: Restaurant managers are responsible for the overall performance of the establishment. The ideal candidate will have a keen eye for detail and be able to spot problems before they become major issues. The applicant should be able to identify ways to improve the restaurant and make it more appealing to customers.
Sample Answer: I look at the restaurant as a whole and try to find ways to improve the overall experience for customers. I look at the menu, the décor and the wait staff's uniforms to see if there are any changes that need to be made.
Question Overview: Restaurant managers are in charge of the establishment's reputation. The ideal candidate will have experience dealing with unhappy customers and resolving their issues. The applicant should be able to identify the problem and offer a solution to the guest's issue.
Sample Answer: If a guest was unsatisfied with my service, I would apologize and ask them to tell me what went wrong. I would then ask them if they would like to speak to a manager about their concerns. If they agreed, I would offer to speak with them and try to resolve the issue.
Question Overview: Restaurant managers are responsible for the day-to-day operations of the establishment. The ideal candidate will have experience with creating a schedule, training new employees and developing a budget. The applicant should also have experience with ordering supplies and maintaining inventory.
Sample Answer: I would create a schedule for the week and make sure that all employees were aware of their shifts. I would also train new hires on the restaurant's policies and procedures.