Free Operations Manager Resume Sample [2022]
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8+ years experienced and result oriented operations manager with a proven track record of managing business operations, optimizing processes by employing effective Project Management & Quality Management Principles as well as managing teams. Certified Lean Six Sigma Black Belt possessing in depth experience of implementing techniques such as level loading, 5S & visual controls, daily work management system, JIT Inventory in a multi-million dollar projects for large organizations.
Business Operations
Process Improvement
Process Re-Engineering
Six Sigma
SOPs
Leadership
Team Building
Conflict Resolution
Decision Making
Budget Development
- Awarded the “Deals President’s Award” in ’16
- Led the team to win ‘Best Team Award’ for maintaining 99% quality & meeting TAT, ’11
- Recognized for significant contribution to Corporate Social Responsibility initiatives, ’10
- Certified 'International Operations Expert' from the Sloan School of Management, MIT '16
- Speaker, Association of Professional Operations for Startups convention, '16
- Speaker, Venture Cap Conference, SF organized by Wire Crunch, '14
- Published: “Operations Hacks for the 21st century”, Seamless Press, '11
PROFESSIONAL EXPERIENCE
- Leading the supply chain operations of the firm in North America by heading a team of 20+ across the US & Canada
- Achieved 24% reduction in average hub processing lead time & 31 % reduction in wrong sorting & bagging of orders
Six Sigma Methodology
- Developing a waste free, defect free & efficient supply chain by employing the six sigma principles
- Implemented the LSS concepts of 8 wastes, level loading, 5S, daily work management system, JIT Inventory etc.
Cost, Speed & Delivery Optimization
- Orchestrating high impact business projects targeting cost, speed & delivery
- Pan country direct cost savings of $1 mn. by optimizing direct labor requirement in first mile hubs
- Reduction in Hub processing lead time by ~ 2 hours for 60 hubs across the US
Training & Mentorship
- Creating a culture of continuous improvement by conducting 2-3 on ground & executive training programs monthly
- Successfully coached 150+ on roll & 1,500+ off roll employees for the organization
Model Warehouse Development
- Developed 30 super-efficient & defect free Pan country model warehouses to serve as role model for other warehouses
- Achieved cost of USD 1.3 / shipment, 0 wrong sorting defects and 8% delivery breach
- Managed backend operations incl. product listing, order processing, pricing management etc.
- Developed 60+ SOPs, processes & policies including forms, formats, reports, dashboards to track activities of 5 depts.
- Responsible for end to end finalizing of 12 vendors for the firm including reaching out, shortlisting etc.
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EDUCATION
- Top 15 percentile of the class
- Languages: English, Spanish
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Our resume experts have created this Operations Manager resume
sample after extensive research in their respective domain. You
can use the above Operations Manager resume example to directly
create your resume!
