Free Senior IT Administrator Resume Sample [2022]

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    12+ years experienced IT Security & Administration Specialist with a track record of conceptualizing & implementing strategic initiatives to align security architecture, plans, controls, processes, policies and procedures with pre-established security standards and operational objectives. Proficient in deploying multiple-tier security programs to enhance protection of networks & systems by utilizing advanced software & methodologies. Adept at managing and mentoring teams and effectively resolving critical issues concerning end-users and back-end teams. Highly skilled in championing cross-functional responsibilities & executing complex IT projects to enhance user experience and deliver compelling business value to clients.
    • Network Management & Administration • Business Analysis • Vendor/Stakeholder Management • Process Optimization
    • Database Design and Management • IT Security & Technical Support • Installation, Configuration & Troubleshooting
    • Project Management & Delivery • System Integration • Client Servicing • Software Audits • Crisis Management
    • OS/Server: Windows Server Administration (2000, 2003, 2008, 2012) & Windows XP, Vista, Windows 7, 8 & 10
    • Tools: Corporate Mailing applications Lotus Domino, Google Apps & Microsoft Exchange, Primavera P6 EPPM, Firewall Configuration (Sonicwall NSA 3500, NSA 2400)
    • Networking/Infrastructure: TCP/IP, DNS, DHCP, FTP, Active Directory, VPN Solutions, Cisco Switching and Routing, Network Infrastructure, Peripherals Support & Structured Cabling
    • ITIL Foundation Certificate - IT Service Management | EXIN Doha, Qatar | Jan ‘13
    • Cisco Certified Network Professional - CCNP | Cisco Systems Inc. | Jan ‘07
    • EDP – TV, VCR & Audio Systems Servicing | Govt. of Qatar | Jul ‘00
    • Cisco Certified Network Administrator - CCNA | Cisco Systems Inc. | Nov ‘06
    • Microsoft Certified Professional - MCP 2003 | Microsoft | Feb ‘06
    • Linux Administration (Red Hat) | Oct ‘05
    • Computer Hardware & Networking Engineering | Jun ‘02
    PROFESSIONAL EXPERIENCE
      Network Administration & Management
      • Spearheading installation, configuration & management of networks including
      • Installation & configuration of Storage/Backup devices (including disk arrays), Printers, Network Interfaces & terminals
      • Overseeing installation, maintenance and repair of hardware and software
      • Administering internal & hosted network infrastructure, server software and associated backup routines
      IT Infrastructure Management & Client Servicing
      • Configuring and deploying antivirus tools and directing network security initiatives for end-users and clients
      • Deploying Lotus Domino to provide installation, configuration & troubleshooting support for remote clients
      • Streamlining day-to-day functioning of e-infrastructure for troubleshooting all client/server related issues across the LAN
      • Configuring TCP/IP and NFS server in addition to effectively serving clients in heterogeneous environment
      • Administering DNS/DHCP & configuring Remote Access Server for select clients to access whole/partial network
      Technical Support & Audits
      • Acting as a coordinator between SAP Team and end users for effectively identifying and resolving critical issues
      • Rendering support and delivering training programs in coordination with the Aconite LLP support Team
      • Conducting routine audits of systems and software to identify deviations & streamline processes
      • Implementing new technologies & rendering IT support across all sites & HO to strengthen/bolster IT infrastructure
      Cost Control & Process Optimization
      • Formulating IT budgets, initiating cost control & leading development & maintenance of systems, software & databases
      • Engineering print control software to reduce printing cost & procuring IT hardware and software for products & services
      • Leading administration of Primavera P6 EPPM system and domain/workgroup management including user profile settings
      • Monitoring Network Performance and Disk Space Utilization & prioritizing jobs processes and log files
      Documentation Systems & Compliance
      • Ensuring compliance with the internal IT Security Policy and Aconite Business Excellence Model (ABEM) norms
      • Independently overseeing the design and administration of ANNEX – the online document management system
      • Appointed in-charge of cross-functional responsibilities to manage Time Attendance system for the HR Department
      • Documenting procedures for ICT, security and disaster recovery & recommending changes for users, functions & systems
        • Monitored and maintained connectivity from the Qatar server at the airport and the other booking offices within Doha
        • Directed all initiatives to lead the maintenance & administration of airport network infrastructure
        • Supervised testing and troubleshooting of digital and analog data circuits for restoration purposes
        • Coordinated with BSNL officials & liaised with hardware vendors to render warranty support
          • Monitored and maintained connectivity from the Qatar server at the airport and the other booking offices within Doha
          • Directed all initiatives to lead the maintenance & administration of airport network infrastructure
          • Supervised testing and troubleshooting of digital and analog data circuits for restoration purposes
          • Coordinated with state officials & liaised with hardware vendors to render warranty support
          EDUCATION
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