Ushur delivers the world’s first AI-powered customer experience automation platform purpose-built to enable high-level automation of the entire end-to-end customer journey. It is designed to deliver personalized and delightful customer experiences through rapid issue resolution and unified omnichannel engagement.
Ushur is the first-of-its-kind system of intelligence. It combines conversational automation and knowledge work automation in a no-code, cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from micro-engagements to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures, and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance.