Bank Teller Resume: Sample and Free Template [2020]
Use these Teller Resume Sample Bullets to create your Resume and land your dream job. All of these can be accessed for free in our in-product Teller resume templates. Explore them below.
Searched for and placed customers in the best price for their needs and wants
Searched for and selected the best candidates to sell products andor services
Searched for and sold new customers to existing accounts
Developed and implemented a new customer relationship program, resulting in a 20 percent increase of customer satisfaction
Developed a system to detect and prevent fraud in the teller line by using a computerized fraud detector
Developed new customer relationships through friendly interactions and excellent
Developed an Excel spread sheet to calculate the daily cash receipts for each customer
Developed relationships with clients to ensure a smooth and timely transactions
Developed an effective and efficient security program for the company's customers
Developed customer service and sales strategies, including selling of new products and service
Developed an effective and efficient customer relationship
Developed training and support for the new fraud Detection system, which was used to track and report on the fraudulent activities of various banks and financial institutions
Developed strategies to meet customers needs and provide excellent service to customers
Developed customer relationships by providing excellent service to all
Developed sales and marketing strategies to meet the customer needs, including opening new account accounts, providing excellent customer services and handling all aspects of customer service
Developed & Imported new and improved processes to improve the accuracy of customer transactions
Developed a customer database and created an automated online application to manage customer transactions
Developed new and innovative strategies to improve the accuracy of customer transactions
Developed the system to process customer payments and credit cards for the company, which resulted in a decrease of $500K
Developed positive working relations with co workers and store managers to reach business
Developed custom solutions for the purpose of providing accurate and up-to-.
Developed effective relationships with the community to increase business opportunities, expand customer relationships and ensure
Developed rapport with all levels of the store and made recommendations to customers on merchandise based upon their individual preferences
Developed sales and customer relationships to generate revenue for the store
Developed excellent communication with the customer and bank representatives to provide accurate information on the customer's account
Developed and implemented a process to track the accuracy of all transactions and to verify the accuracy of all incoming and out going shipments
Developed a new system to detect fraudulent transactions and suspicious activity in the banking system
Developed an automated system to process all customer deposits, withdrawals and transfers
Developed rapport with clients to establish long term customer loyalty
Developed relationships with clients to ensure that their financial situations were met and that the company's needs were being addressed
Developed effective relationships with the customer base by handling their questions and requests in a timely manner
Developed the ability to work with customers and resolve problems
Developed sales strategies and implemented solutions to increase customer retention
Developed customer relationships by assisting with questions andor complaints
Developed solutions to customers who had issues with online payments
Developed reports for the department and assisted in training other employees on the system
Assisted in the creation of a security system for the bank
Assisted in the creation of a database for tracking the number of customers that have contacted the bank
Assisted in the preparation of checks for deposits and withdraws
Assisted clients with their accounts and processed transactions for customers with their accounts, processed credit card payments and made deposits
Assisted customer with purchases, cash handling and credit cards transactions
Assisted and sold credit card accounts to new and current clients
Assisted and trained customers with account issues
Assisted Customers with the selection of merchandise and answered any inquiries
Assisted guests with check-in and checkout procedures, answered questions about the hotel and its amenities
Assisted bank with processing of loan payments, and maintained a safe environment for customers
Assisted guests with making menu selections in an accurate and helpful fashion
Assisted other departments with the investigation of fraudulent transactions andor fraud
Assisted guests with any questions they may had about the hotel
Assisted on the sales floor, answered customers' inquiries and addressed problems
Assisted sales team with daily transactions
Assisted clients with checking accounts; processed checks for clients
Assisted customer with any issues, and resolved all problems with their accounts and credit
Assisted new and established accounts with product selection
Assisted and supported clients with the use of various technology such as Internet, telephone and fax
Assisted branch staff with opening, processing and discharging of customer accounts, processed deposits and withdrawals
Assisted guests with check out of the resort
Assisted other employees with any issues they had, and assisted customers with questions
Assisted on the phone with customers and provided excellent
Assisted management with the preparation of monthly sales report, and assisted with the preparation of monthly sales tax
Assisted on the phone with questions andor issues, as well
Assisted customers with account inquiries and troubleshoots technical issues with mobile devices
Assisted with the opening and close of a branch office
Assisted in the processing of loan applications and closing
Assisted the tellers with their daily tasks, and assisted the branch manager with any other duties as assigned
Assisted clients with questions, problems and concerns regarding the bank
Assisted and trained tellors on the proper use of tellers
Assisted Customers with purchases of new and existing accounts; Process customer payments, exchanges and adjustments
Assisted management with the implementation of new products and service
Assisted on the floor with cashier duties and returns
Assisted management with the preparation of daily reports and monthly sales
Assisted management with the opening and closing of store;
Managed the day to date processing of over $100 million in transactions, including the processing of wire transfer, check and credit transactions
Managed the day to date operations of a tellers office
Managed and processed customer transactions
Managed a team of teller associates and assisted with the daily operations of a teller line
Managed a high call center environment with an exceptional staff of over 100 agents
Managed daily tellering activities to include processing of all customer transactions, and providing excellent service to all customer
Managed all aspects of the fraud detection and resolution processes
Managed a team of four employees, responsible for the daily processing of all customer deposits, and the processing of new customer transactions
Managed multiple lines of communication with customers and employees to ensure that the customer received outstanding service
Managed bank tellers' daily transactions
Provided support to the tellers in a high-stress environment
Provided outstanding service to customers by providing accurate and complete account information
Provided guidance and support to the tellers in handling fraud andor fraudulent activity
Provided information about bank policies and services
Provided assistance to tellors with cash transactions and customer complaints
Provided information to clients about the bank products and service offerings
Provided high level of support to the CEO and other key executives
Provided assistance to the sales department in resolving customers complaints
Provided great customer services and assisted customers with any problems they may be having
Provided training to tellors on the fraud prevention techniques and processes to ensure the accuracy of their transactions
Conducted background investigations and provided information to the general counsel regarding potential fraud and abuse
Conducted weekly sales and service reports for the cash office to track customer satisfaction
Conducted extensive investigations of fraudulent activities and provided detailed recommendations to the Director of Fraud
Conducted telephone surveys to obtain feedback on the accuracy of customer service
Conducted daily meetings with the sales team to ensure customer satisfaction and product knowledge
Conducted a daily tellering call to ensure all transactions were accurate and complete
Conducted a variety of tellers' duties to assist customers with the selection of their bank accounts
Conducted a variety of tellers' duties to meet the customer needs
Conducted and analyzed data to identify potential fraudulent activities, and provided solutions to prevent fraudulent activity
Assist in the preparation of daily deposits and cash advances, as well
Assist with the daily processing of all incoming and receiving cash, check or credit transactions
Assist consumers in the development of financial and credit strategies
Created various spread sheets to help with the fraud prevention of customers
Created custom reports for clients to track and analyze customer transactions, sales activity
Maintained accurate and up-to date knowledge of all bank products and policies
Maintained customer database and provided information to clients regarding banking services
Maintained daily and monthly reports for the company's customers, including sales and customer retention
Maintained an accurate and up to-to date record of all transactions and customer inquiries
Maintained positive customer relations
Maintained high levels of customer satisfaction and retention through exceptional sales service
Maintained contact with clients to provide status of their account and to resolve issues
Maintained store appearance and cleanness, including stocking merchandise
Maintained a safe and healthy working relationship with all staff members
Maintained customer relations by assisting in the processing of transactions
Maintained accurate and up keep of daily sales, cash and credit transactions for the branch
Maintained knowledge of bank's procedures and guidelines to make decisions regarding customer's accounts
Maintained friendly and efficient checkout
Maintained high levels of professionalism and courtesy with clients
Maintained account records for over 500 clients, and assisted with the processing of new client applications
Maintained accurate and detailed documentation of all customer interactions and transactions, as well a thorough knowledge of all product and services offered
Maintained the front end of a busy, high traffic store by processing customer payments and returns
Maintained an average of 60 calls per week by responding to inquiries and solving customer problems
Maintained customer accounts and resolved any issues with their credit card
Maintained an excellent customer experience by greeting and acknowledging each customer
Maintained cash drawer and made daily deposits, processed checks
Maintained proper cash handling and safekeeping of currency, checks,. (10 years) and other
Maintained knowledge of bank's policies and regulations regarding the processing of transactions
Maintained client accounts and handled customer complaints, disputes or discrepancies in a timely, efficient and accurate manner
Maintained store inventory and prepared daily reports for store managers
Maintained store's daily operations by receiving and distributing all incoming mail
Reported on the progress of customer interactions and provided solutions to customers
Reported directly to the Director of Operations and was accountable for the daily processing of customer transactions
Reported sales and customer feedback to store management; Developed and implemented new strategies to increase customer satisfaction and reduce turnover
Implemented new procedures for the company to increase customer service and sales
Implemented the use of a new cashier system to increase the accuracy of customer's transactions
Implemented new features and upgrades to the mobile applications for customers
Implemented an online ordering program to ensure accuracy of cash and credit card receipts
Implemented cashier procedures to increase efficiency and reduce the need for manual counting
Implemented all new policies and security protocols for the entire company
Implemented new procedures to stream line the processing of transactions
Implemented an effective sales process to increase customer loyalty and retention; Developed a comprehensive sales plan to increase revenue and customer satisfaction
Collected, verified and recorded all information for the loan process
Collected, organized and distributed data for the company
Collected payments from customers and prepared checks for deposits; Prepared bank deposit and maintained records of all deposits
Collected and recorded data for the purpose of verifying and processing loan payments
Collect and analyze information from various sources to detect and prevent fraudulent activities
Conduct phone interviews with customers to obtain additional details about products and services
Conduct accurate and thorough analysis of customer needs
Prepared customer orders and processed credit applications, refunds or adjustments
Prepared and analyzed data for the purpose of determining whether a fraud is committed by the customer or a fraud attempt
Prepared daily reports and maintained a balanced drawer for the bank
Prepared all sales and service transactions
Prepared financial reports for the bank's clients and provided financial analysis to the bank management team
Prepared customer orders for shipping
Prepared daily reports for the branch manager and tellors
Prepared sales and service proposals for new customers
Prepared invoicing for all customers and handled customer complaints, refunds or adjustments
Utilized Quickbooks to process all sales and returns, as well
Utilized an online banking application to manage and track all customer transactions
Utilized multiple systems to process and complete customer orders, answer questions regarding the store and products, process credit card transactions
Utilized automated cash handling system to record and process transactions, including cashiering
Utilized various software applications to complete customer orders, answer inquiries and resolve problems
Utilized inbound and out bound calling to assist with new and existing customer inquiries
Utilized Quickbooks to manage and maintain customer information, sales records
Utilized multiple systems to process customer payments, processed checks and cash advances
Utilized multiple systems to process and complete customer deposits, withdraws
Utilized my skills in customer relations to help the customers with their needs and concerns
Utilized specialized software to identify and report fraud
Utilized cash registers and credit cards to make sales, answered questions and resolved customer issues
Utilized the cash registers and provided excellent service to all patrons
Utilized a combination of computer and RF-ID detection to identify fraudulent activities
Utilized Quickbooks to manage and process cash transactions for all customers
Utilized knowledge of bank procedures and controls to handle all aspects of customer accounts
Utilized knowledge of banking and financial services to resolve customers problems
Utilized customer-facing and online tools to assist with account inquiries, and resolved problems
Utilized Microsoft Excel and Access to manage daily sales, deposits and customer accounts
Utilized strong customer relationship selling and technical skills to build rapport with customers and increase revenue
Utilized various computer systems to perform transactions
Utilized skills to assist with questions andor issues, as well
Utilized electronic and cash handling equipment to complete daily and nightly transactions
Utilized a cash drawer to balance the tellers draw at end of day
Utilized a variety of online resources to assist in the resolution of customers' questions and concerns
Utilized various tools to track and report on fraud trends
Utilized various computer applications to complete transactions, such
Utilized excellent communication and problem resolution skills to ensure customers were receiving the highest levels of service
Utilized Microsoft Excel to process and complete transactions, such as cash advances and checks
Utilized consultative, problem-solved approach to resolve customers issues
Utilized extensive knowledge of the bank's credit and debit card programs to process payments and provide excellent customer services
Utilized inbound and outgoing phone calls to assist clients with account information, troubleshoot problems and resolve customer complaints
Utilized and developed a proprietary system to manage and process all transactions in a high-volume retail environment
Utilized an automated tellering machine to accept and distribute cash
Designed electronic reports and spread sheets for use by the management team
Designed new and improved the sales processes for new and established accounts
Designed the system to allow customers with a high degree of accuracy to find the best products for them
Designed & developed a customer database for the bank, and trained new cashiers
Designed training material and created presentations for sales representatives on the use of technology
Designed customized reports for the client to analyze and track sales
Designed the system to handle all transactions in a fast-pace, high stress and challenging work environment
Designed an automated system to manage the tellers
Designed solutions to identify, investigate and mitigate fraudulent activities
Designed database to store and track all incoming calls
Projected to become the primary contact for new and current customers
Project Lead for the implementation of a system to process and track all customer transactions
Projected and coordinated with vendors to resolve customer concerns and issues
Reviewed customer's credit report to ensure accuracy and compliance with company policies
Reviewed daily transactions to ensure accuracy and proper balancing of all cash
Reviewed daily reports to ensure accuracy and proper processing of payments
Reviewed daily transactions and made corrections as necessary to prevent fraudulent activity
Reviewed credit report and financial statement to ensure that the loan meets all applicable regulations
Reviewed account activity and made adjustments to ensure that customers received satisfactory service and quality products
Reviewed daily reports to determine the number of transactions that occurred in a given day and the average daily sales transaction
Reviewed transactions to verify that information in the system matched
Reviewed various types of fraudulent activity and provided solutions to the customer
Reviewed reports and provided feedback to the team on how they could improve the efficiency of their processes
Reviewed all customer transactions to insure that there is adequate change and correct amounts
Reviewed daily sales transactions to determine the amounts of outstanding checks and credit
Reviewed credit applications to verify the customer has a current loan
Reviewed credit applications to verify the customer is receiving proper payments
Reviewed daily transactions and recorded the amount of currency in each transaction
Reviewed customers credit and check accounts to ensure they meet the company's guidelines
Reviewed accounts and charges with clients to determine reasons for discrepancies and possible solutions
Reviewed financial reports to ensure compliance with company guidelines, and made recommendations to management
Reviewed daily reports and provided recommendations for improvement to the security department andor other departments
Reviewed account information and balances to determine accuracy of incoming and out going transactions
Reviewed customers' accounts and made recommendations to improve customer service and satisfaction
Reviewed customers' transactions to determine if there were discrepancies
Reviewed loan documents to determine the nature of loan and to ensure compliance with investor requirements
Reviewed loan documents to verify that they were accurate and complete, including title insurance
Reviewed customers' accounts and made adjustments to balance account
Prepare reports for customers to view and analyze data for the purpose of analyzing and evaluating financial statements
Reconciled tellers' accounts and made sure all teller transactions were completed accurately and in a time-efficient fashion
Reconciled transactions with the customer and processed credit applications for the customer
Researched and analyzed data to identify potential fraudulent transactions and fraud
Researched and implemented a system to ensure the proper processing of all incoming and received transactions
Served a variety of financial services to customers and provided assistance with account issues
Served as a liaison between the bank and customers to resolve problems
Served on the team responsible for investigating and solving fraudulent transactions, including the processing of wire transfer transactions
Served clients with cashier duties, including balancing drawer and checking out customers
Served clients with a variety of banking products and solutions
Led the creation of a system to manage the tellers' daily cash flow
Led cross functional teams to achieve financial goals and deliver high quality customer satisfaction
Led customer service, processed payments and maintained a safe work environment
Led a group of 20 teller team to increase customer satisfaction and retention
Led daily meetings with the team to ensure customer expectations and goals were achieved
Led cross functional efforts to improve the accuracy of customer data
Led all sales and service efforts for the store including sales, customer retention and product knowledge
Led store in daily operations by ensuring all customer expectations and goals were achieved
Led daily tellers meetings and provided training to all teller associates
Led team of 10-12 teller clerks to ensure that the tellering team was properly trained and up to date on the bank's policies and procedures
Led customer service team in providing excellent and efficient services to all guests
Handled large amounts of currency and credit transactions quickly
Handled customers' money transactions and made sure that the customers' needs were satisfied
Researched and analyzed the current financial market for a variety of clients
Researched customer's account and provided information on the products
Researched new and current accounts to identify opportunities for growth and profitability
Researched various bank accounts and processed transactions for the customer's account
Researched customer needs and provided information on product options, including pricing and promotions
Researched credit reports and other information to identify potential customers and determine creditworthiness
Researched all the available credit options and processed all the transactions
Researched current and potential customers to identify their financial goals and needs
Researched clients and their needs to provide the highest quality of service
Researched issues and provided solutions to resolve customers issues and complaints
Researched financial institutions to determine the most suitable products for customers
Researched market and product information to provide customers with the most up to-date product information
Researched, developed and executed a successful marketing strategy for the company
Researched new and relevant business information to provide a comprehensive overview of the bank's business
Researched accounts and made changes to customers' credit card account
Researched new and used products to determine the value of their products
Researched data and made appropriate changes to the systems and applications
Researched business and industry news to provide timely, action oriented information
Researched the status of customer orders and made adjustments when necessary to meet customer demands
Researched customer accounts and made collection calls to collect on pastdue balances
Researched various products and offered solutions to customer
Researched information and provided assistance to customers regarding banking services
Researched information and provided accurate answers to customer questions, concerns and requests
Monitored and evaluated the performance of employees to make certain that they are meeting the expectations of management
Monitored the tellers' daily activities to make certain they were doing the best possible customer service
Monitored customer accounts and processed credit applications, refunds or exchanges
Monitored call flow to ensure that appropriate actions are being take and that customer concerns were addressed
Monitored, authorized and recorded the processing of transactions
Monitored account activity and reported to the bank on a monthly basis
Monitored accounts and processed payments, including cash advances
Monitored customers to make sure that their orders are correct and in a satisfactory manner
Monitored transaction history and made changes to the customer account as necessary
Monitored customer accounts and transactions to verify that funds have
Monitored tellers to assure they are providing the correct level of service and that all tellers follow established guidelines
Monitored sales and inventory reports for accurate records
Monitored payments made by customer and promptly resolved
Monitored account information for suspicious transactions and made adjustments when appropriate
Monitored branch performance and reported to management on daily sales and activity
Monitored daily transactions and provided excellent customer services to clients
Monitored customer transactions and ensured proper documentation
Monitored account balances and processed transactions
Monitored teller cash flow and made daily bank drops
Monitored call volume and responded to customer requests for assistance
Monitored sales floor to identify and resolve any problems, provided excellent service to the customer, and maintained a professional appearance
Monitored client accounts and made sure they are in balance
Monitored each transaction to make certain that all funds received were correct and that there is no discrepancy
Helped the customers with their accounts
Helped new and current customers with account issues
Helped establish a positive rapport with clients and customers, while maintaining a positive work ethic
Helped with the daily cash deposits and bank reconciliation of the vault
Helped to maintain a high customer satisfaction rating, and to ensure that customers receive excellent service
Helped in the processing of all customer orders and payments; Maintains a high level of professionalism and courtesy with all customer
Helped train and manage tellors in the areas of cash handling, teller audits and customer relations
Helped new and established accounts with the ability to quickly and accurately process customer transactions
Helped develop and execute a marketing strategy for the bank, which resulted in a 10% increase of customer retention
Helped maintain a high volume of transactions, while balancing the vault
Helped maintain the front office by greeting and directing all incoming calls, answering questions about the bank and other financial products
Helped to resolve issues with customer accounts, and processed payments for services
Helped the customer with questions and concerns about the bank products
Helped out with the daily tasks of running a cash register, and making the customer feel welcomed
Helped develop and maintain a database of all the information in a centralized database
Helped manage the front counter and handled customer service calls
Wrote and implemented a new automated cashier system for the company
Wrote and implemented a new cash handling procedure for the company
Wrote reports and spreadsheets to track customer inquiries, comments and complaints in a
Wrote, implemented & managed a fraud prevention and awareness campaign for the entire company
Wrote memoranda on the use of various financial instruments
Analyzed customer accounts and made appropriate adjustments to ensure accuracy and timeliest possible transaction
Analyzed daily sales and deposits to determine appropriate action needed
Analyzed the financial information of clients and prepared the necessary documents to process their transactions
Analyzed financial statements and other documents to prepare reports for senior management
Analyzed financial statements and other documents to obtain accurate financial statements
Analyzed, analyzed and resolved complex issues with customers
Analyzed accounts and transactions to determine the most appropriate action
Analyzed client information and made appropriate adjustments to ensure customer retention
Analyzed customer transactions to identify and correct any issues that could impact the company's profitability
Analyzed data to develop and maintain a comprehensive report of customer transactions
Analyzed customers credit and debit information to make decisions on purchases and refills
Analyzed business requirements and created a detailed project management system for the company to use
Analyzed and resolved issues with customer's credit cards and debit card
Analyzed the data and translated into a concise, accurate report for the CEO
Analyzed cash flow and credit reports to identify areas for improvement and recommended appropriate changes
Analyzed data and prepared spread sheets for the management of daily cash deposits
Analyzed all customer information to ensure accuracy and completeness of information
Analyzed call volume and customer satisfaction
Analyzed customers' financials to determine the most efficient and appropriate solution
Analyzed account information and processed transactions
Analyzed teller transaction reports to determine the status of transactions and made appropriate changes
Analyzed sales reports and other information to identify areas of opportunity and develop strategies to meet those goals
Analyzed bank statements and made adjustments to balance
Processed all sales transactions quickly and efficiently in a friendly, efficient manner
Processed daily transactions and maintained a balanced drawer at end of each day
Processed loan applications and provided information to clients regarding the status of loans
Examined all types of loans and made decisions on the most appropriate loan for each individual customer
Examined all transactions to ensure that the proper documentation is in place
Examined bank records to determine the legality of deposits and withdrawals
Examined incoming and out going shipments to verify that they are correct and in good working order
Examined loans for compliance with federal and local laws
Examined accounts and determined the appropriate action to take
Examined each transaction to verify accuracy and congruency with the terms of their credit card
Examined business needs and developed a comprehensive sales strategy to achieve the company goals
Examined loan documentation to determine whether the borrower meets requirements for a loan
Examined financial statements and credit histories of potential clients to evaluate credit worth
Examined customers credit and financial statements to identify areas for potential fraud
Examined all aspects of the credit card industry to ensure accuracy and compliance with all regulations
Examined customers credit and check balances to make certain there is no fraud or abuse
Examined clients financial situations and provided solutions to help meet financial goals
Examined all documents for proper coding and compliance with federal, state & county regulations
Examined product to ensure accuracy and quality of orders; Maintained a clean and organized work environment, while ensuring customer service standards
Examined financial statements for potential customers and provided information on how to use the software
Examined the impact of new technologies on customer satisfaction, and made suggestions for improving the customer service experience
Examined current products and made suggestions for improvements to enhance customer satisfaction and sales
Examined customer's credit and property evaluation to make recommendations for credit worthiness
Examined customers' accounts to verify that information in the computer systems were up and working properly
Examined existing and potential customer's needs to identify the best products and services
Examined new products and made sure they met the requirements of customers and company guidelines
Examined financial information and provided appropriate solutions to customer
Examined data to verify correct entry, and made adjustments as needed to ensure proper data entry
Develop reports and analyze data to identify opportunities for improvements in the financial reporting process
Developed and implemented a sales plan to meet and exceed customer's expectations
Develops and implements a system to process customer payments
Develops and maintains a strong knowledge of the banking industry and regulatory requirements
Verified and recorded the accuracy of customer transactions
Verified that information in the system is up to par with the customer
Verified all transactions, including cash and checks
Verified accuracy of customer information and made appropriate corrections to account
Verified customer information by comparing and analyzing data with previous transaction
Verified transactions and provided customers with accurate account info and processed payments
Verified the accuracy of information on customer orders and invoiced
Verified daily transactions and made sure all cashiers balanced daily and weekly
Verified proper postage and accuracy of incomingoutbound
Contacted vendors and suppliers to ensure that all customer requirements and needs were fulfilled
Contacted clients to discuss products and services
Contacted bank customers to resolve outstanding balances andor issues
Lead in the development of new and improved procedures for the processing of new and used car loans
Lead team of 10 to 20 people in the implementation of a web- based system for the company
Supervised and assisted in the processing of tellers transactions, including deposits and withdrawals
Supervised the tellering team of four, ensuring tellering procedures were in compliance with bank policies and regulations
Supervised daily activities of cash register and ensured customer transactions
Supervised tellers and ensured compliance with bank policy
Contacted and set up meetings with clients to gather and discuss information on new technologies