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Managed the daily operation of a full-time, 247 server environment for the University of North Texas
Managed several projects simultaneously
Managed two separate teams of servers and bartender, including the development of a new system for the server and bartender
Managed a staff of 4 bartending and server employees; trained new hires on proper procedures and customer relations
Managed several projects simultaneously and provided support for several different applications
Managed the development of a web application for the University of Texas at Austin
Managed multiple projects, from concept to implementation and testing
Managed an extensive database of all the clients and servers
Developed new processes for increasing the efficiency of customer support by 50%. Develop and implement new policies, procedures for the company
Developed custom applications for the client
Developed several new applications for the Bartenders and Hosts
Developed a new web based server for the business to run on
Developed new processes for handling and managing user account changes for the company, including new user accounts and account set up
Developed an online database for the use of all Bartending and Restaurant staff
Developed custom applications for the Bartenders and BODS
Developed several new server technologies and implemented a web application to manage the servers
Developed customized applications for the use of a large scale database
Developed a web-application to manage the database and create a new user interface
Developed an application to track and report on the number of tickets received by a customer
Developed the application to provide a web based interface for the company to manage their online banking
Developed custom web services for the company
Developed several web based programs for the Bartenders to use in order for their customers to be able access and enjoy their food
Provided excellent service to customers by providing them with a pleasant dining experience and answering questions about menu selections
Provided assistance to the Bartenders and Kitchen Manager in all aspects of the restaurant
Provided all the information needed to create a new server and bartender
Provided exceptional service to patrons of the establishment, ensuring a positive dining environment
Provided the best experience for all customers by answering any question they may be having
Provided exceptional service to guests by answering any question, and providing information about the hotel
Provided excellent customer services to patrons of the establishment; Assisting with food selection and preparation, serving customers with a smile and providing information about the establishment's products and services
Provided all aspects of the restaurant's menu and beverages
Provided exceptional customer services to all guests, ensuring a positive experience for all patrons
Created an online database for the company to keep all of their inventory current
Performed data analysis, created and implemented a database to manage the data
Designed an online database for the Bartenders to use
Designed & implemented a new system for the bar and server
Designed new menu for the company and implemented a system to track all food and liquor orders
Designed & implemented a server and bartending environment for the company
Installed all new software and updated the database with all information
Installed Oracle Applications on the servers and worked with Oracle to create new databases
Installed new servers for the business and upgraded them to latest version of the server
Implemented new features to the Bartenders and Hostess, which resulted in increased sales and customer retention
Implemented the new system to manage and control the server
Projected to provide a single point of service for all the clients
Maintained a high standard of service and professionalism at every stage of the dining experience
Maintained the servers, bartending and food preparation areas, as well
Maintained an up to date inventory of over 100 items and ensured that they were stocked in a neat and orderly manner
Maintained up todate knowledge of menu, specials and liquor lists
Maintained both the front end and backend of a large scale web application using PHP and MySQL
Maintained multiple servers, including server and database backup
Maintained full responsibility for the daily operation of a small, fast-service restaurant
Maintained a high degree of confidentiality and professionalism in order to provide a pleasant dining and entertainment experience for patrons
Maintained the servers, printers,. and all related software
Maintained all servers, including but limited to server hardware
Maintained an up keep of the kitchen and dining areas to ensure a sanitary and clean environment
Maintained daily, nightly backups of the servers and work stations
Maintained both the Server and Web servers, as needed for the business needs
Maintained multiple servers, work stations and printers in a fast-paced work environment
Maintained full responsibility for the day to night activities of a full service, high-end bar and dining establishment
Maintained inventory of bar and food items
Maintained bar inventory by counting cash and checking it against total sales
Maintained all aspects of the business including but limited to Accounts ReceivablePayables, Payroll and all other aspects of the restaurant
Maintained an up to- date knowledge of the company's menu and products
Maintained database of over 500 servers and bartending equipment
Maintained daily logs of servers and bartending
Assisted in the creation of a web based system for the Bartender and Server
Assisted customers with food selection and order placement, Researched menu options to match customers needs and interests, Preparing food for the following day, Maintaining cleanliness
Assisted clients with the creation of a web-enabled, online banking system
Assisted patrons with food selection and order preparation; prepared daily food items and beverages
Assisted bartending team with various duties including, bartend setup and cleanup
Assisted servers with server issues and provided technical assistance to servers
Assisted Chef in the preparation of all menu and beverage selections
Assisted on the production floor with food prep and delivery, as well
Assisted management with the creation of a database for tracking and reporting of the number, type or value
Assisted with the setup of new server and bartender
Assisted the Chef in all phases of kitchen and banquet production
Assisted guests with food and beverages
Assisted patrons with locating and selecting items
Assisted students with homework assignments and helped them to learn how the computer work works
Assisted users with configuration of the server and application software;
Assisted servers with various needs and tasks, as requested;
Assisted Chef in creating and executing menu, preparing daily food items and executing special requests
Assisted on the design and production of a variety menu, including the preparation of a variety menu, as directed by the Executive Director
Assisted management with inventory and order entry, as necessary;
Assisted the Bartenders with various tasks such a cleaning, cooking and serving of meals
Assisted customers with food selections and inquiries, while demonstrating thorough understanding of the foods and beverages to ensure a satisfying experience for both the consumer and business
Assisted patrons with food orders and inquiries, as necessary
Assisted bartenders with various duties as requested by management
Assisted users with the configuration of their servers and provided support for the users
Assisted servers with server setup and configuration, troubleshoot issues with server, network and application software
Assisted Chef in the development of a menu for an upscale restaurant, which consisted of a combination menu with an emphasis on the fine wine list
Assisted guest with making selections and provided assistance during the check out
Assisted on the production and development of a new version for the Bartender
Assisted management with the preparation of weekly and bi monthly reports for the management of all aspects
Started a small company to help people with disabilities in the community
Started working with the Bartenders and bartending team to create a more efficient and effective way to work with the guests
Started a new system for the Bartenders to manage their own server
Started working with the client to create a web-based system for the company to manage all their data
Started new servers, added and removed users from the server
Started an application to create a new server for the company to run
Supported over 200 servers and bartending teams in a large, fast paced environment
Supported various projects for the client, such a creating and maintaining the database for all of their business, and managing the server
Supported users with the creation of user profiles
Supported new servers, including setup and maintenance of all systems
Supported all aspects of the Bartender and Server
Supported two separate companies in the US and Europe with a focus on the creation of new products and service delivery
Built an online database for the Bartenders to view and track their inventory
Built a new system for the company to track and manage all the data in a centralized database
Led multiple teams of developers and designers to create a new web application for the University of North Texas
Led the implementation of a server and bartenders
Led efforts to improve the efficiency of a server and Bartender
Led daily activities of the team to meet and exceeded customer expectations
Led several successful server upgrades and enhancements, resulting in a $1 million annual cost savings
Served customers with a positive and helpful demeanor while serving their food and drink orders
Served on the team that designed and implemented a server for the company to use
Wrote a new system to track and report on the progress of all projects
Utilized a web-based system to create and maintain a database of over 100 servers
Utilized SQL to retrieve data from the server and create reports for management review
Utilized MS SQL server to query and retrieve information from the database
Utilized HP OpenView to manage and maintain the server environment
Utilized Oracle to manage and update the databases, created new tables and indexes
Utilized multiple databases to track and report on the availability of all servers and bartending
Utilized various tools to create and manage a database of all the servers and bartending staff
Utilized an online application to create and maintain a list of all the beer and liquor in a warehouse
Utilized the Microsoft SQL database to retrieve and load the required data from various sources
Utilized a web server to provide the client with a database of all the information about their business
Utilized SQL to query tables for the data and to generate reports
Utilized HP Open View to manage and maintain the servers
Utilized Oracle to perform the tasks of creating and managing a database for the company
Utilized Windows 2000 to manage and update the server
Utilized multiple databases to manage and update the inventory of over 100, 000 items
Utilized various tools to automate the setup of new accounts
Utilized an online ticket management application to manage and resolve customer issues
Utilized Microsoft Office to develop and maintain a variety of reports, Excel spread sheet and PowerPoint presentation
Utilized a variety of technologies to support the business and provide a variety of support to the business
Utilized SQL to retrieve, load and modify database data
Utilized multiple applications to provide a high-level of customer support and service
Utilized various software packages to manage and update the server
Utilized an Oracle based application to manage and update the database of over 100 servers
Deployed the application to a server and developed the test plan
Deployed various software applications to the servers and developed a new application to automate the processes
Deployed new applications, upgraded servers and developed custom reports using SQL Server 2005
Deployed an application to the web server and created a database to manage the information
Deployed various applications to the servers
Deployed several new applications and servers
Monitored the performance of all server and bartender applications, ensuring that all server and bartender applications are up to code and working correctly
Monitored all aspects of the Bartending and Food Services Departments
Monitored a network of servers and printers to provide a secure, reliable and efficient environment for the business
Monitored all aspects of the server and bartender
Monitored all aspects of the Bartender server, from setup to production
Monitored daily activities of the servers and bartender staff to ensure proper operation of the bar
Monitored multiple databases to track and report on the progress of projects and to identify issues
Organized work area to meet production and customer needs; Assisted in the preparation of food for customers and ensured proper sanitation of the restaurant
Organized the work of all bartenders and server
Organized a team of 4 servers to ensure the availability of over 100, 000 servers
Trained new servers on how to setup and run the servers
Trained staff on how to properly handle difficult and complex customer situations
Trained the team on how to create and manage the database
Trained bartending team on how to properly handle guest complaints and ensure a positive experience for all patrons
Trained in the basics of bartend and customer relations in a fast pace environment
Trained over 200 users on the new server and bartending system
Trained the team on new server and bartender technologies, as well
Trained as a team to create and implement new recipes for the restaurant and bar
Trained servers on new technologies and server configuration changes to enhance productivity
Trained new employees on the basics of running a business
Trained staff on how to properly use the system, and provided support for new users
Trained all new servers on the use of their systems
Trained team members on the new system and provided support for the existing system
Trained the Bartender in all aspects of running a successful bar and restaurant
Developed a new server and bartenders for the restaurant
Developed a new web-based system for the Bartenders and Hosted servers
Develops a new system for the bar and bartender to use for their daily needs
Coordinated a variety of tasks for the bartender and servers
Helped with the development of a web- based system for the company to manage its inventory
Helped develop a web application for the Bartenders to use
Helped create a more efficient and effective way to organize the bar
Helped the Bartenders with any issues that arose during the day
Helped build a server for the Bartenders to work with
Helped set up the server and bartender for a large restaurant
Helped organize the kitchen and made it a better environment for the customers and employees
Helped design, implement & manage the new Bartenderserver application
Helped setup, maintain server and bartender servers for the restaurant
Helped train staff on new server and bartender procedures, including setup of server and bartender tables
Helped coordinate the creation of a web based training system for the company's new hires
Helped develop a server and bar based on the requirements of a client and server
Helped customers with any issues that arose during service and also helped with other tasks
Helped the Bartending Department with their new system and the setup of their new server
Helped implement a system to keep the bar and server in sync with the main system
Helped maintain the front-desks and back of house
Helped organize the Bartending department and trained all staff on how to run the bar
Helped train staff on the proper usage of software and procedures
Helped coordinate the implementation of a web-host based server
Helped to create a better and more user-oriented environment for the Bartending Department
Helped develop a web based system for the Bartending Department to manage and control the Bartender's schedule
Helped build a server for the company to run on
Helped implement new system for the Bartenders and Server
Helped maintain the server and bartender servers, as they were not in the regular rotation
Helped set up the new servers and setup them for the next server
Helped organize the kitchen and made sure that everything is running properly and efficiently
Helped train new employees on the use of Microsoft Windows Server and Bartender
Helped coordinate the creation of a new server and bartender
Focused on creating a welcoming, fun and friendly atmosphere for guests
Focused heavily on the customer service side of a business, while maintaining the highest standards of quality and customer service
Focused efforts on creating a more efficient and user- friendly environment for the Bartenders
Focused to ensure the highest quality of food and beverages for all guests, while ensuring the highest quality of service
Focused on delivering exceptional service to customers and associates by providing a friendly environment and responding to all inquiries
Focused on creating a fun environment for patrons and team players
Focused in creating a fun environment for all customers and coworkers
Focused primarily on the customer's experience and needs while ensuring the highest levels of quality and service
Focused attention to customer needs and ensuring that each client's experience is unique and satisfying
Focused upon creating a fun environment for patrons and guests alike
Focused heavily on creating a strong, productive and fun working environment
Focused efforts on delivering superior guest service and exceptional quality
Focused On Creating A Success For Customers
Focused professional with extensive background in the food service and restaurant industry
Focused to ensure customer needs and satisfaction
Focused on providing excellent guest experience and meeting the expectations of guests while maintaining a clean and organized work area
Focused in providing excellent guest services, including food and beverage service
Focused attention to details while working with a diverse team of employees to ensure the smooth operation of a high end bar
Focused upon providing excellent guest experience
Focused with a strong desire to provide excellent service and a positive work environment
Focused efforts on creating a more user- friendly and intuitive environment for the users
Focused on delivering top quality service to all patrons
Handled incoming phone inquiries and provided customer support to ensure that all customers receive excellent quality service
Handled over 200 calls a night and assisted with all of the customer issues
Handled incoming calls from the customer and provided them with information about the products and service
Handled a variety of administrative duties for the owner
Handled both the server and bartender side of a business
Analyzed daily sales, inventory and labor data to forecast sales goals and determine profitability
Analyzed the business requirement and provided recommendations for the design of a new business process
Analyzed all aspects of the Bartending and Customer Experience for a new company
Analyzed the performance of a server and developed an efficient way to handle the workload
Analyzed performance of the servers and developed a solution to improve the server performance
Administered the application server and developed a database to store the data for each customer