Leasing Agent Resume Sample: Sample and Free Template [2020]
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Managed all new and existing customer files
Managed and supervised a team of 15 agents and their daily activities
Managed all phases of the property management and maintenance
Managed a team of 3 agents and 1 Property Management agent
Managed over $10M in property and casualty claims, including all phases of lease administration
Managed daily office operation and personnel; coordinated with outside sales representatives to secure new and renewal business
Managed multiple projects and assisted with the preparation of all necessary documents
Managed customer service calls and assisted with the leasing agent in all aspects of the property
Managed front office staff and ensured all guest requests are addressed
Managed and maintained a fleet of over 200 rental properties
Managed a team of 3 agents, including scheduling appointments and meeting with prospective clients
Managed daily operations of a high-end realtor office, which included scheduling appointments and maintaining client records
Managed daily operations of the leasing office, which includes scheduling of all tenants and leasing agent, maintaining a high level of professionalism and customer satisfaction
Managed customer accounts and provided assistance with all facets of leasing, maintenance and property upkeep
Managed daily operations of a $1 million property and supervised leasing staff
Managed to complete a full-time position in the field of Real Estate
Managed customer accounts and ensured that all required documentation were completed and filed
Assisted with the opening and close of a retail location, including the maintenance of all equipment, and assisted with the maintenance of all store displays
Assisted customers with questions andor problems regarding the purchase of a vehicle, and provided information on the available financing programs
Assisted residents with purchases, answered questions regarding the property and its amenities
Assisted the Property Management Department with all administrative tasks, such as answering phones and scheduling appointments
Assisted clients with their home equity and real property needs, including financing options and closing
Assisted buyers and renters with the selection of properties, prepared and maintained files for new listings, prepared and maintained lease files for current tenants
Assisted prospective tenants with the purchase of a home, and assisted with the preparation of lease documents
Assisted tenants with any questions they may had regarding the lease
Assisted agents with the purchase of real property, and maintained a high degree of customer service
Assisted new and current customers with questions regarding the products and services
Assisted prospective buyers with the selection of property, negotiated and sold leases
Assisted owner with daily operations of the business, maintained a clean and safe work area, maintained a clean and organized store
Assisted new and current tenants with any issues
Assisted with the daily activities of a realtional agent
Assisted in the preparation of lease documents and other legal correspondence
Assisted customers with finding the perfect home for themselves and other individuals
Assisted clients with leasing their home, answered phone and transferred calls to proper departments
Assisted residents with any and everything that needed to get the job done in a safe and timely manner
Assisted applicants with the purchase of a new vehicle and maintained the current fleet of vehicle
Assisted property managers with all leasing needs, assisted in the development of a new property management system
Assisted Property Management with the sale of new andor used vehicles
Assisted agents with the sale of properties, and processed paperwork for new tenants
Assisted owner with the maintenance of resident records and property listings
Assisted realtORS with the purchase of properties and maintained a database for all real estate transactions
Assisted owner with the development of a marketing campaign for the property
Assisted in the preparation of purchase orders and closing documents
Assisted the property management with leasing and maintenance of the property, as well a lot of maintenance and upkeep
Assisted clients with their property purchases
Assisted and trained all staff in the proper procedures of leasing, maintenance and house keeping
Assisted owner with leasing of property
Assisted management with all administrative tasks
Assisted tenants with any and every need they had in the community, including rent collections
Assisted agents with the preparation of purchase agreements and other documents for real estate purchases
Assisted Property Manager with daily tasks
Assisted prospective tenants with the purchase of a home andor property, including the selection of a home buyer
Assisted management with the hiring and training of all employees
Assisted Customers with questions andor concerns regarding the property
Assist in the preparation of proposals and closing contracts for residential real estate sales
Assist tenants with questions regarding the leasing program
Provided excellent service to customers by assisting with the selection of new and used vehicles
Provided exceptional service to all residents, and maintained a high level of professionalism
Provided accurate and timely information to the public regarding property ownership, lease agreements and related matters
Provided financial advice to clients on the use of property
Provided exceptional service to guests
Provided information to potential buyers and prospective tenants, including the ability to determine their financial needs and the types of property they would like to move in
Provided accurate and timely information to the general contractor and property owners
Provided superior service to customers by answering their inquiries and providing information on available properties
Provided information to prospective buyers and vendors
Provided direct customer support to customers in the purchase of new or additional equipment
Provided customer with the required documentation to obtain a loan approval
Provided exceptional service to residents and their family, while providing a safe and secure work environment
Provided daily updates to the resident and their property
Provided exceptional customer care and assistance to all clients in a courtyous and timely manner
Performed heavy phone contact with customers to obtain and resolve any issues
Performed inventory control and maintained a safe working enviorement
Performed daily maintenance of the leasing agent database and all lease documents
Performed various tasks to include but are limited too
Performed research and wrote a monthly report for the Board of Directors
Performed extensive research and drafted a variety of documents for the leasing department
Maintained a high standard of service and customer relations, including greeting guests upon arrival and responding to questions
Maintained the highest levels of accuracy and professionalism in the work environment
Maintained an average of 100+ customer files per day, including new and existing accounts
Maintained tenant relations and assisted with the leasing of new and existing properties, including the preparation of leases and renewing agreements
Maintained contact with all tenants and contractors to insure that they were satisfied with their rental
Maintained excellent relationships with clients and prospective buyers, while providing excellent customer services
Maintained rental files and updated them with current lease status and conditions
Maintained customer relations by providing exceptional service to customers, and maintaining a positive attitude
Maintained a high degree of customer satisfaction and resolved issues in a timely fashion
Maintained the property and all related paperwork, as required for the property owner
Maintained high occupancy and profit margin, increased revenue by 25% and maintained a clean, safe work space
Maintained accurate and detailed documentation of each property's
Maintained an excellent working relationships with the leasing office and property management
Maintained clean and safe living quarters for the clients and residents
Maintained excellent relationships with customers and contractors, while ensuring the highest level of customer care
Maintained knowledge of applicable federalstatelocal tax codes and procedures
Maintained customer relations and provided exceptional service to clients, while maintaining a clean and orderly work environment
Maintained knowledge of all company products and service
Maintained contact with all vendors and contractors to insure that all leases are up to par
Maintained accurate records of property activity
Maintained current knowledge of market conditions, prices and comparable properties to generate leads for sales
Maintained high standards of service and professionalism in a retail environment, including greeting and assisting customers
Advised clients on the best way to purchase and maintain property
Advised customers on the best way to move furniture and appliances
Advised of potential new business and assisted in the selection of new agents and vendors
Advised clients on the most efficient means of purchasing
Advised potential buyers of the best options for home purchase
Handled all customer complaints, questions and requests in a timely manner
Handled in-depth research and development of leasing contracts
Handled and processed incoming calls from potential residents, and maintained a clean work environment
Handled customer inquiries regarding the availability of rental equipment
Handled a variety of transactions for the leasing department; handled all aspects of the lease process, from signing up and renewals to final approval of the property
Handled incoming calls from customers and vendors regarding the sale of property and equipment
Handled multiple transactions daily and made sure that the customers were happy with their experience
Supervised daily activities of the property, and maintained a safe working environment for all employees
Supervised agents and made sure all their paperwork is up to date
Trained new employees on company procedures and customer relations skills, as well
Trained on all new and used cars
Trained all employees on the sales floor
Trained and managed a group of 15 leasing agent and sales associates
Trained on the process of leasing and selling realtively
Trained as a Property Agent in the areas of sales & leasing, collections and property management
Trained clients on the proper leasing techniques and policies to best meet their individual needs
Trained associates on how to sell and maintain a positive attitude
Trained 10+ employees on the proper procedures for handling and processing of real estate loans
Trained new employees on the proper use of their
Trained new employees on the leasing process and assisted with any issues
Trained in all phases of the leasing industry
Trained on all new hire and current employees, including all aspects of leasing
Trained employees on the leasing system
Trained over 100 agents on the leasing system and procedures
Trained sales staff on the proper use of marketing materials and company
Trained the new hires on all aspects of the property
Established new business and maintained current relationships with customers, brokers and vendors to ensure a positive customer relationship
Established strong working relationship with clients, and ensured all paperwork was completed in a professional and timely fashion
Established an effective and efficient filing systems, including the ability to track and maintain files
Established and maintained a database of over 200 real property listings, and maintained a high level of customer satisfaction
Established relationships with clients to secure financing for new and existing home purchases
Established long-standing client relations and built rapport with clients to ensure satisfaction
Established strong relationships with prospective and existing customers to generate repeat
Established trust with clients and their families to provide a safe and healthy environment for them to grow and thrive
Established sales goals and maintained a high occupancy
Prepared all purchase requisitions and invoice for the company
Prepared daily reports for management, and assisted with the preparation of monthly financial reports
Prepared property for sale, including all paperwork and lease renewals
Prepared the purchase orders for all new and used cars, including the necessary paperwork
Prepared new and existing leases for sale
Prepared and processed purchase requests for property management
Prepared purchase requirations for all new and current properties
Prepared leases and maintained records of all lease activity and property
Prepared sales contracts for potential customers
Prepared purchase requirations for all new and used cars
Prepared monthly reports for property manager
Prepared daily deposits and cash receipts
Prepared daily reports for property manager
Prepared monthly closing statements for the company, including income statement and cash flow analysis
Prepared new leases for the leasing office and maintained all files for the leasing agent
Coordinated multiple listing events and maintained a clean, well stocked sales floor for the company
Coordinated a team of agents to complete the move
Developed and maintained a database of properties for prospective buyers, sellers and potential tenants
Developed a strong working relationship with the Property Management team, and ensured all documents are in compliance with the company policies and regulations
Developed an online database to manage and monitor the status of all leases and renewing
Developed rapport with prospective residents and assisted them in selecting the right property for them
Developed marketing plan to increase sales and retention of existing tenants
Developed an excel spread sheet to assist in the leasing of properties
Developed sales and leasing strategies for the company's property management division
Developed advertising strategies and tactics to promote the sale of properties
Developed customer relationships by providing exceptional service to customers, and maintaining a high level of professionalism
Developed and implemented a comprehensive, high quality lease management process
Developed strong working knowledge of company products and sales activities, including competitive landscape
Developed the property and lease contracts
Developed long term relationship with prospective tenants, and ensured the highest level of customer care
Developed long term, profitable leasing strategies for the entire portfolio
Developed effective marketing and public speaking skills, resulting in an increase of new business
Developed business from the beginning to end, and built a strong client relationship
Developed relationships with new and current residents, maintained a clean work area and ensured all residents are satisfied with service
Developed relationships with prospective renters and maintained a relationship with existing clients to ensure a smooth transition
Developed new business by developing and maintaining existing relationships, including cold calls and networking
Developed an extensive portfolio of properties for the purpose to sell
Developed, implemented and monitored a leasing strategy for the property, which included a comprehensive leasing program, and developed an annual lease budget
Developed business relationships with existing and potential clients, negotiated contracts with vendors and managed the closing of new business
Developed, implemented and monitored the leasing program for a new residential and commercial real property
Developed the property management database and maintained all files, including the lease agreements and all related documentation
Developed relationship with residents to promote a friendly and positive environment, which resulted in a high occupancy rate
Developed the first real property leasing program for the City of San Antonio
Completed all aspects of leasing from start to completion, and maintained a strong relationship with all clients
Completed a series of training courses to stay current on the latest trends in leasing
Completed daily reports and submitted to the property management department for review
Completed new and updated listings on the internet; Assisting with new home inspections and closings
Completed lease applications and coordinated with leasing agent to complete lease renewal
Completed a lease renewal and negotiated the sale of a property to new owners
Marketed and promoted the property to potential tenants, and maintained a professional relationship with tenants
Promoted a positive work environment by ensuring all associates are trained and motivated to achieve company goals
Promoted new products and assisted in the creation of a sales plan
Promoted new business and developed existing relationships with customers, vendors and leasing agents
Created & implemented a new lease agreement for the Fair housing program
Created detailed purchase order forms and invoice tracking
Created a spreadsheet to assist in the leasing agent
Created & implemented a marketing campaign to increase sales & occupancy
Started working in the office and worked with a variety of people
Started out in the field and was hired to manage the property
Started working on the floor and was able to work with the guest and make them feel welcome
Started work on a new property and moved to another location
Started work in the office and worked as a team player
Started work in the office as a temporary worker
Started employment in the field of Real estate sales and leasing
Started to take on more responsibilities and was able to work with a lot of different people
Started the first Real estate brokerage firm in the nation and grew to become one of the largest in North Texas
Started the first Real Property Department in New Mexico and expanded to the West Coast
Started new company and worked with the leasing agents to make sure they met their monthly goals
Started a new leasing office and was promoted to the leasing manager position
Started new business in the United States and was promoted to the position of Mortgage Broker
Started employment as a leasing assistant
Started an online marketing company to help customers with purchasing their home andor commercial
Directed sales and customer relationship activities for a high profile property
Directed sales calls to correct department
Supervise staff of 6 employees; Responsibilities Manages inventory; Responsibilities included Maintained a high standard of quality and cleanliness; Assisted in the development
Served over 200 customers daily; handled customer issues and inquiries
Served tenants and prospective renters with a variety of lease related issues
Served as a Property Management Representative
Served clients in a fast paced, team based setting
Served with the Leased Property Manager and was a key contact for the Property Management Department
Served customer needs and provided solutions to meet the customers' financial goals
Assisting in the development of new and improved procedures for the leasing agent to ensure compliance with the Fair Credit Reporting Practices act
Assisting in the processing of applications for residential and business
Assisting the buyer with all phases of property sales and leasing
Assisting all tenants with any issues or questions they have regarding their rental agreements
Assisting with the daily activities of a real property leasing company
Assisting the property management department with resident complaints
Assisting agents with the selection of properties for leasing and sale
Assisting property manager with the preparation of purchase contracts
Assisting homeowners with any and everything that is necessary to keep their property in good working order
Assisting in the selection of a new home buyer andor leasing agency
Assisting clients with the application of their new mortgage loans
Assisting property manager with the preparation of new leases
Assisting agents with questions regarding the hotel and guest
Negotiated with buyers and sellers to obtain the most cost effective and economical leasing solutions for their needs
Negotiated sales and leasing contracts with prospective tenants
Negotiated and purchased real- estate for the firm's largest client
Negotiated contracts with lenders to ensure proper pricing and compliance with state, county,.
Conducted inspections of all properties to insure that they are in compliance with company policies and procedures
Conducted inspections of property to determine the extent and location of damage, damages or maintenance needs
Conducted interviews with applicants to gather and analyze their current financial status, income and expenses
Conducted extensive property searches to determine the best possible sale prices
Conducted research and wrote memorands, reports,. Assisted in the development of a new leasing process for the company
Conducted extensive market surveys to ensure the highest possible level of customer satisfaction, and ensured that all customers are provided with the best customer care
Conducted weekly meetings with agents to ensure they had the tools and resources to complete tasks
Conducted property inspections and prepared reports
Conducted market research and competitive analyses to identify new opportunities and market share
Conducted extensive research and analyzed market conditions to develop a comprehensive marketing strategy
Marketing (10 years) - Responsibilities included Assisted in the planning and implementation of marketing campaigns for the property
Processed daily invosions and maintained a high standard of customer service and professionalism
Processed all sales, returns & endorsements for the entire dealership
Processed loan documents and maintained records of transactions for the loan
Directed and supervised employees to ensure compliance with company standards
Processed and reviewed all lease applications for compliance with company policies and regulations
Processed applications for leasing and assisted with the preparation of leases and renewal agreements