Night Auditor Resume: Sample and Free Template [2020]
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Performed duties of a Customer Care Manager, including Assisted in the development of a new customer care program for the store
Performed data analysis for the purpose of determining and reporting on the accuracy of data
Performed audits of the financial records and reports for all entities
Managed front end operations, ensuring all employees are trained and motivated to meet company goals
Managed up to 10 employees in a high-end retail environment
Managed staff of 15+ and provided training to all employees
Managed over 100 employees in the field of event production and marketing
Managed all aspects of the store including inventory control
Managed a team of 6 to ensure all customer needs were being addressed
Managed multiple reservations for the hotel, ensuring all rooms were ready for guests
Managed multiple projects and provided project management for the implementation of a system to ensure accuracy and timeliest execution of payroll
Managed financial and accounting processes for the organization, ensuring compliance with all applicable regulations and policies
Assisted with the processing of credit cards and checks for the purpose of verifying and balancing
Assisted the store Manager with daily tasks such a cash register, cleaning the store and stocking shelves
Assisted students with the preparation of a new class schedule
Assisted management with the development of a comprehensive audit plan for the hotel, including a comprehensive audit of the hotel and all aspects related to the audit
Assisted clients with any questions they may be experiencing with the company
Assisted and supported the HR department with employee benefits and 401K administration, including the processing of employee payroll, benefit enrollment and termination
Assisted and trained staff in the operation of hotel
Assisted in the development of a comprehensive, accurate and timely audit of the financial statements
Assisted all departments with the daily operation of their computer system
Assisted members with questions regarding the store and products, as well
Assisted with the planning and scheduling of events for the company
Assisted the Director of Finance with all financial and operational aspects of the organization
Assisted guests with any special request, and answered phone inquiries
Assisted clients with the purchase of a home and made the necessary arrangements for their mortgage
Assisted customer with any problems, and made change as required
Assisted all departments with the preparation of monthly and yearly budgets, including the preparation of monthly and annual budgets
Assisted students with registration
Assisted in the creation of a new accounting software program
Assisted the Director of Accounting with monthly and annual audit preparation, prepared financial statement and balance sheets, reconciles monthly bank accounts and reconcile all financial transactions
Assisted customers with purchases of new and existing equipment; assisted with the installation of equipment; and assisted with the maintenance of all company owned equipment
Assisted clients with purchases of new and existing products, including checking out customers and answering questions about products
Assisted patrons with finding the correct product and answering their questions about the product
Assisted clients with the development of their Auditing and Reporting skills, including the development of a new system for the Auditors
Assisted director with the production of a new film for the University of Texas at Arlington
Assisted staff with daily duties such as, opening and closing the facility
Assisted management with the day to night cleaning of all the facilities and equipment
Assisted staff with the collection of data for monthly audits
Assist in the audiovisition of live performances and events
Assist in the maintenance of a safe and sanitized environment
Assist new employees with questions and issues regarding the training
Assist all departments with the collection of monitory and other financial data
Provided a welcoming and comfortable atmosphere for all guest, while maintaining a high level of customer service
Provided excellent service to all patrons, and assisted in the management of all security issues
Provided excellent service to the customer, and made them want to return again
Provided excellent service to the general contractor and customers, while maintaining a professional demeanor
Provided a safe and fun atmosphere for all customers while ensuring the highest levels of guest satisfaction
Provided exceptional guest experience by ensuring that guests have a great experience
Provided customer service to guests and employees, maintained a clean work area and ensured all equipment is in good order
Provided a safe and fun learning environment for students to learn and play
Provided safe and efficient customer checkout
Provided training to all staff on the proper procedures for handling and processing of customer's transactions
Provided support to the store's sales and marketing staff
Provide input to the development of a comprehensive, cost-efficient and effective process for the organization's annual operating plan
Prepared daily reports for the store's management
Prepared audit schedules and reports for the Director of Operations and other staff members
Prepared, reviewed & analyzed all financial statements and related documents for accuracy
Prepared daily, quarterly reports and other documents for the department
Prepared, organized & filed monthly financial statements for the department
Prepared the dining rooms for guests and assisted with the cleanliness of dining room
Prepared a monthly audit for the entire hotel and its guests
Prepared financial statements for the annual budget
Prepared audit reports and provided recommendations for improvements to ensure compliance with company policies and regulations
Prepared, organized and distributed daily reports for the Board of Trustee
Prepared documents for the audit and ensured compliance with all applicable regulations and policies
Maintained the Quality Control System (PQS), and performed audits of the facility
Maintained all guest information, room rates and reservations for the hotel
Maintained records of the Audits and made recommendations for improvement
Maintained the daily operations of a multi million-year business
Maintained an accurate and up todate inventory of the entire restaurant
Maintained high level of customer satisfaction by ensuring that each client received outstanding customer service by providing a fast and friendly service
Maintained knowledge of all store policies and service levels to resolve customer issues quickly and effectively
Maintained high level of customer satisfaction by greeting and acknowledging all guests, responding to inquiries and resolving complaints
Maintained up to 100% reservation records, and made sure all guests had a pleasant experience
Maintained detailed administrative and procedural process control for the accounting and finance departments, improving efficiency
Maintained clean and safe conditions for the guests
Maintained the front office and lobby, including reception desk
Maintained high level of accuracy and confidentiality in accordance with all company policies and procedures
Maintained an accurate log of guest rooms and ensured the proper maintenance of all rooms
Maintained sound and visual security of the facility by following policies and procedures, including the use of security camera and audio recording devices
Maintained files and logs of the audit results for each department
Maintained all records and logs for the facility, as well
Maintained high standards of audacity and quality control during production of all audios
Maintained 100% accuracy of daily cash deposits, and balanced all accounts
Developed a system to track and report on the guest's check-in process
Developed, implemented and maintained a comprehensive financial reporting process for the company's largest clients
Developed an extensive database of all hotel guests and guest information
Developed strong customer relationships through excellent service and product
Developed an efficient and effective scheduling process for the hotel's guests
Developed, edited and distributed press kits for the annual event
Developed, maintained and updated spread sheets for the accounting and financial reporting of all the company's assets
Developed marketing plan for new store opening
Developed reports for the Director of Finance and other departmental staff
Developed & implemented a new process for the guest service team to ensure a smooth and efficient work environment
Developed strategies to reduce shrink and improve overall customer satisfaction, resulting in a 10%.
Developed procedures for the auditors to use in their work
Developed and maintained a strong relationship with the guests and staff
Developed a new program for the company to be more organized and efficient in the event of a large scale disaster
Developed new policies and processes to increase customer loyalty
Developed an automated scheduling tool to monitor the number of rooms booked per week
Developed, maintained and managed a reservation database for the company's largest customer
Developed the audit program for a $2M, 3-year project
Developed procedures for the audited and reviewed financial records of the company and its clients
Developed strategies to reduce the risk of fraud and avoid exposure to loss by providing a high level of service to the customers
Developed & implemented a program to provide excellent guest experience for all guests in the resort
Developed spread sheets for the monthly financial reporting of all properties
Developed strategies to meet the business goals and needs of each client
Developed a new system to monitor the daily and nightly activities of a team
Developed new processes and standards for auditors to utilize
Developed strong relationships with all customers
Developed procedures for the auditors to follow in order for the audits to proceed
Developed the first audit process for all of the stores
Developed procedures for the new system
Developed & implemented new processes and procedures for the audit department, which resulted in a reduction of audit costs by over $100K
Developed processes and standards for the credit union's internal audit
Developed strategies to improve the efficiency of accounting and reporting processes, which resulted in a reduction of the time spent on inv
Manage multiple databases to keep records of employee performance
Conducted weekly meetings with the staff to ensure all needs are met
Conducted weekly staff meeting to review and resolve issues, provide feedback to staff and ensure compliance with hotel standards, procedures and regulations
Conducted monthly meetings with the Executive Team to review hotel operational issues and make recommendations for improvements
Conducted a variety of interviews with potential employees
Conducted and documented audits of the facility, ensuring that security procedures were being followed
Conducted and documented all cash handling audits, ensuring that the proper documentation is in compliance with the company policy
Conducted annual performance evaluations, and developed a new training manual for the department
Conducted thorough research and analysis of all accounting data to identify and resolve issues
Conducted daily walk through with the Director of Operations to review all aspects and details of the audit
Conducted interviews with prospective clients
Conducted weekly meetings with the staff to ensure all employees understood the importance of meeting and exceeding expectations
Conducted research and wrote a detailed analysis of the effectiveness and efficiency in training of the staff
Conducted a variety of customer-service and operational duties to ensure a positive guest experiences
Conducted quality control audits of the department's files, records and other documents
Conducted in-depth interviews with clients to obtain and analyze financial data
Conducted regular audits of the auditor's rooms and work areas to insure that the facility is in compliance with state and federal guidelines
Reviewed and approved all incoming guest reservations, ensuring accuracy and completions of guest requests
Review, verify and analyze financial data to ensure compliance with applicable laws and regulations
Completed the required paperwork for each guest, and ensured all guests were accounted for
Completed the daily paperwork for each department and completed the paperwork for each employee
Completed a series of training courses to become a certified auditor
Completed the annual audit of all payroll records for the organization
Completed audits of the restaurant to determine if any audit deficiencies were identified and corrected
Completed and maintained accurate logs of rooms rented and guest room charges
Completed and maintained the cleaning of all areas in and around the auditor house
Completed various forms of cash handling and credit transactions; Prepared bank reconciliates; Preparing monthly financials for the branch and other departments; Assisted with the preparation
Completed all required training and certification requirements for the department
Completed daily audit of facility to ensure all policies and procedures are followed
Contact customers to verify that their information in the database was correct
Created and implemented a new hotel policy for the entire resort
Created new and modified existing files for the company's new software
Created daily reports for the department and provided monthly status updates to the Director of Finance
Created, maintained & implemented a comprehensive training and evaluation system for all staff
Created new ticket tracking systems for the entire resort and provided support for the entire hotel
Created an internal auditable financial statement for the entire facility
Created the first ever audit program for a new business
Coordinated with the accounting department to process daily deposits and payments
Coordinated with the Accounting Department to prepare and process all financial transactions
Coordinated work with the Restaurant Operations Department to develop and maintain a comprehensive financial report for the restaurant
Conduct research on current laws or policies
Conduct interviews with the public to gather and document data for the audit process
Ensured accuracy of the daily and weekly financial statements for the company
Ensured 100 percent accuracy of the monthly and annual audit reports
Ensured all new hire documents and paperwork are in accordance with company policies and procedures
Ensured a safe and fun atmosphere for the guests, staff and employees of this premier entertainment venue
Ensured a clean and comfortable dining experience for all customers
Ensured 100% customer retention by providing exceptional service and resolving all issues
Operated a computer to record and enter guest's room keys
Operated various computerized accounting systems to process and maintain financial records
Operated an Access database to record and maintain records of the daily activities and irregularities
Operated multiple machines to produce a wide range of quality product
Operated several types of equipment, such a computerized system for recording and audited all audit results
Operated a POS terminal to accept payment for food and drinks
Operated various computer systems to enter and process payroll data for over 100 clients
Operated all aspects of the Auditor Auditing Program
Operated multiple computer terminals to process and access documents
Operated cash register and handled all customer service related duties
Operated the computer to scan and print out all required documents for the audit
Operated an automated ticket processing and scheduling software for the hotel's Ticketmaster program
Operated an electronic ticket machine to track and collect payments for tickets, including those requiring special accommodations
Operated several different machines to make sure the product met customer requirements and quality expectations
Reviewed and approved the final report for accuracy and compliance with the company policy
Reviewed all reports for accuracy and compliance with state regulations, including the Food and Drug Administration (FDIA) for the purpose of determining compliance with state and federal laws
Reviewed audit results and recommended improvements to improve the audit processes
Reviewed reports and provided recommendations for improvement of the guest experience
Reviewed reports for compliance with federal and local laws, policies & procedures
Reviewed guests accounts and made sure that all guest requests are met
Reviewed various financial statements and other documents to ensure that the company's accounting policies and procedures are being adhered to
Reviewed daily reports and maintained records of the work done by staff
Reviewed budgets and expenditures to identify opportunities for process and operational improvements
Reviewed all audit documentation for compliance with the Saranac and GAAP guidelines
Reviewed credit reports and other information to verify that they are complete and accurate
Reviewed audit results and prepared reports for the Audit Department
Reviewed reports, analyzed and reported on the status of projects
Reviewed daily reports and recorded the results of audits for each department and the company
Reviewed documents for compliance with the Federal Audit Standards, and provided guidance to the auditors
Reviewed security logs and ensured all guests are safe
Reviewed financial statements and sales reports to project future revenue and determine areas needing improvement
Processed and analyzed financial reports for the company and clients
Processes and maintains the audit files for all employees and contractors
Reported any suspicious activities to the supervisor and directed guests accordingly
Reported findings to the Director of Guest Service and assisted in the development of a plan to improve the Guest Service Department
Reported the findings to management and auditing
Reported complaints to the hotel management, and assisted with any other requests that may arise
Reported weekly to the Director of Operations and assisted in the development of a new system for the accounting of all financial data
Reported all theft and vandalism to the proper personnel; Maintained a safe and secure environment for all patrons, employees and the facility
Reported and recorded the findings of auditing, including any discrepancies found during the auditing process
Reported issues to the Operations Department and assisted with training
Reported on the performance of auditors and provided suggestions for improvements to the audit program
Reported errors to the Store Management Team and assisted with the training of new cashier
Implemented a system to track and record guest requests, ensuring that all guests are billed in a professional and timely fashion
Implemented a system to calculate the amount of cash in a vault
Implemented new policies and procedure for the hotel's
Implemented security and integrity policies for the entire organization and its users
Implemented all policies and guidelines for the company's call handling system
Implemented various programs to ensure compliance with the State of Michigan's
Implemented data collection and validation of the new Excel
Implemented new procedures for the rooming and guest service departments, which resulted in a decrease of wait times and guest complaints
Implemented and maintained the new accounting system for all of the companies in my region
Implemented policies and procedure for the cleaning of all areas in auditor's absence
Implemented audit procedures for the department
Implemented training for all employees on security policies and practices
Implemented system to audit and report on the performance of all auditing activities
Implemented several new processes to streamline the processing of customer payments and invosives
Implemented various programs to improve the guest satisfaction and increase revenue for the hotel
Contacted customers to confirm and update account status, processed credit card payments and maintained a clean work area
Contacted potential clients to discuss the benefits of a new card
Contacted businesses to obtain information on potential business
Contacted outside auditing firms to verify and correct any errors
Contacted and assisted in the selection of a venue for events
Contacted potential clients to present and explain the features of their home
Contacted all guests to schedule and cancel their reservation; Assisted in the development of a new reservation program
Contacted customer to ensure they received the best customer care possible
Contacted customer to ensure all required documents are in compliance with company policies and procedures
Contacted all employees to obtain and verify correct hours, pay rates
Contacted other departments to ensure correct information
Contacted patients to confirm appointment and verify patient insurance coverage
Contacted contractors and customers to obtain information on work performed
Led audit of the entire department to include hiring and training of all new staff, scheduling and payroll
Led meetings with the Executive Chef and General Managed Care team to review and evaluate the hotel budget, including all expenses
Led audit teams in the preparation of financial reports and analysis, including the preparation of financial statements and other related documents
Led daily meetings with the team to review and analyze performance metrics
Led group of 20+ students in the implementation and evaluation of a comprehensive training plan for the department
Led the sales floor and helped with any other needs the guest may be having
Led team of 6 in the development and launch of a new revenue cycle management process
Led auditors in the creation of a detailed report for the audit of all financial statements
Led auditors in the creation of a tax audit for the company's largest customer
Led audit teams in the completion of all required reports
Led monthly sales and customer satisfaction surveys, conducted interviews for new hires
Led a team of 6 to ensure the quality and timestop of all incoming calls
Led all auditing functions for the entire company including auditors, production staff and management
Led weekly meetings with the Accounting Manager to review and analyze the accounting records
Led multiple projects for the organization, which resulted in a significant reduction of expenses
Led project to develop a system for the audiovideo department to track and record audio files
Led daily audit of the facility to identify and address any issues that may impact the quality of work
Led teams of up to 15 employees in the development of a comprehensive, cost effective and profitable hotel
Led monthly meetings with the Board of Trustee to discuss financial and operational needs
Led weekly meetings with the sales team to review and analyze the credit card sales
Lead the implementation of a system to monitor the quality of all incoming and outgoing correspondence
Lead the development of a training manual for the company
Lead in the development of new processes and standards for the credit card department
Lead audit team in the development of a comprehensive report for the audit team
Supported the sales and marketing of a new product
Supported guests with any questions, complaints or requests regarding hotel services
Supported all departments with daily accounting operations, prepared and submitted monthly financial reports, maintained all accounting files and records
Supported sales and service teams with the creation of a monthly report for the sales department
Supported management with monthly reports and financial statements, including month end close and reconcilations
Supported new and current customers with credit cards
Supported in the planning and implementation of a comprehensive, high-quality hotel audit
Supported daily operation of the Auditor's House
Supported accounting department with daily deposits and reconciliation of bank statements
Supported multiple departments with the development of a database for tracking and reporting of all financial transactions
Supported audit staff with auditors and other departments to resolve discrepancies
Supported multiple clients with daily tasks, such a filing of invoiced checks
Supported daily operation of the department including scheduling appointments for all employees, ordering supplies as needed and ensuring the safety of employees
Supported multiple departments in the recording of audiotaped events
Supported over 200 hourly associates in the payroll processing of their hourly and commission reports
Supported the Director of Operations and staff with the preparation of monthly financial reports
Supported and assisted in the preparation of all audit documentation
Supported in the training of all new security officers, including the development of new security policies and procedures
Supported multiple departments with audited financials, and prepared reports for management
Supported daily operations of the branch
Supported accounting staff with month end close and preparation of financial reports for the corporate accounting department
Supported corporate marketing initiatives
Supported daily operations of the branch including opening and close of the store, balancing daily cash deposits and bank reconcilations
Supported Business Development and Operations teams with the creation of a comprehensive report for the business
Help prepare and analyze financial statements
Helped with the preparation of monthly reports for management and staff
Help create and update the monthly reports for all of our clients
Help with the development of a system for audited and accurate accounting of the general ledger
Help in the creation of a monthly audit checklist for the department
Support the development of a strategic marketing strategy for the Hotel
Support and assist with the creation of a database for all accounting records and reports
Support management with the creation of a training plan for the hotel's employees
Handled customer service issues, complaints and requests for information regarding hotel services and amenities
Handled in-depth research and development of the audit program
Handled guest inquiries regarding the status of reservations
Oversaw corporate and regional marketing campaigns
Oversaw all phases of the audiovideo and sound production process
Helped to develop and implement a system for the hotel to track and record all room reservations
Helped guests with questions, concerns and requests in a timely manner
Helped resolve any customer complaints or concerns, and made the customer feel welcome
Helped patrons with any questions they may had about the facility
Helped build and install new WMI, PDA's for the WMS, and other systems
Helped run the office, and trained employees on how to run the business
Helped to organize and set up the auditor night audit program
Helped the hotel with all of their needs
Helped organize and implement a training manual for the Hotel staff
Helped maintain a positive and safe work atmosphere by keeping the store clean and organized
Helped manage the front end of a store by opening and closing the register, making sure all cash registers and safe are accounted for
Helped out in the production of a documentary about how to make sound and create a better world
Helped maintain a positive and productive working environment by greeting customers, answering customer questions about products and service,.
Helped patrons with any issues, and provided customer support to patrons
Helped design and build a system to monitor the quality of a product by analyzing the data and comparing to a set of standard
Helped in the preparation of all new and updated records
Helped in the opening of a new store
Helped set up and maintain the auditor's schedule for all meetings and events
Helped train new hires and made sure all policies are followed and enforced
Helped manage the store, made sure all customers left satisfied
Helped people with their accounts and questions about the store
Helped design and develop a system to monitor the daily activities of a team
Helped train new hires on the hotel policies and regulations
Established a strong reputation for providing superior guest services, while maintaining a professional image
Established an excellent working relationship with the staff and management team
Established procedures for the use of a new system for the auditing of all financial transactions
Established strong working relationship with the auditing team and ensured that all audit documentation is completed in a professional and efficient way
Established process for the creation of a monthly audit schedule for the entire department
Established positive relationships with customers and vendors, resulting in a high level of repeat and referral business
Established and enforced security standards for the store, staff and customers
Established new customer relationships through friendly interactions and exceptional food quality
Established work schedules for employees and made changes when required to meet deadlines for payroll
Established relationships with the Auditing staff to assist in auditors' daily tasks
Established record of high customer retention and client loyalty, while maintaining high standards of quality and service
Established security procedures for the WSM network and ensured all security policies were followed
Established an automated accounting software for the company's internal auditing department
Established strong relationships with key stakeholders, vendors and internal staff to achieve optimal customer service
Established strong relationships with guest and vendors to increase hotel revenue, guest satisfaction and overall profitability
Established relationships with key personnel in the organization to facilitate a seamless audit process
Served in the role of a Front Office Assistant, taking reservations for the hotel and its guests
Served and assisted with the development of a comprehensive, efficient and effective audit program
Served patrons in a courthous and timely matter; Assisted in the development of a positive customer relationship by greeting and seating customers, answering questions about menu and specials,
Served and assisted in the development of a comprehensive training program for the department
Trained new hires on the system and how to properly utilize the system, and also how to properly utilize the systems
Trained in the following areas of audit preparation and management
Trained all employees on the payroll process and assisted with any questions or issues
Trained new hires and handled customer service
Trained in the proper operation of cash registers
Trained to work in a group environment
Trained on the proper operation of a new auditorship
Trained all employees on the proper procedures for handling and processing of all paperwork
Trained guests on the proper procedures of their hotel
Trained to perform a full audit of the facility and report findings to management
Trained to use the computerized cashier system and assist with the daily cash handling
Trained the new hires on how to handle the call and also helped them with questions
Trained with the company to take reservations for events and meetings, as well to make reservations for the company