Quality Assurance Resumes Samples: Sample and Free Template [2020]

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  • Managed and maintained the Logistic support for over 1 million personnel
  • Managed multiple teams of employees to provide support for the entire organization
  • Managed and maintained the quality control of all incoming and received materials
  • Managed over 100+ customer account representatives, ensuring compliance with all company policy and guidelines
  • Managed an office of 15 people, responsible for scheduling appointments and maintaining a clean, safe work area
  • Managed risk and ensured the integrity of all company information systems
  • Managed an inventory of approximately 50 items
  • Managed patient flow for a high-risk population of pediatric patients
  • Managed customer accounts for the largest provider of quality products in the United Kingdom
  • Managed and performed quality audits of all aspects for the company's Quality Assured Care program
  • Managed all aspects of the Quality Assurances department
  • Managed multiple projects and tasks for the development of a new, improved and cost-effective system for the development of a medical record system for the hospital
  • Managed, tracked and evaluated the performance of all personnel in a variety and diverse work environments
  • Managed over 100 personnel in the daily operation of a $2 million dollar military equipment maintenance program
  • Managed clinical and support activities for the CPT-4, HCPCP and ICHCP codes
  • Managed risk assessments and developed corrective action plan for the company's IT infrastructure
  • Managed the implementation of a new, improved quality assurance program for the company
  • Coordinated and supervised the implementation of a comprehensive, quality-assurance plan for the entire organization
  • Coordinated multiple training events for the Department of Homeland Defense (DHS).
  • Coordinated and conducted a wide array of clinical and non -custodic assessments to assess the quality of patient services
  • Coordinated the logistics of all supply and support services for the Battalion
  • Coordinated training for new personnel and maintained current records for over 100 personnel and their family members
  • Coordinated testing and development of a comprehensive assessment tool for the ICTAPS
  • Coordinated efforts with the Medical Center and outside providers to meet the needs of patients
  • Coordinated with the project managers to ensure all required data was captured and analyzed
  • Coordinated and managed the implementation of a comprehensive training and development plan for the company
  • Coordinated, tracked and evaluated the corrective action plan for all assigned personnel
  • Coordinated activities of the Safety and Health department to assure compliance with the Federal, state and company safety regulations
  • Coordinated with the Department of Defense (DOT) and other agencies to provide information on the availability of supplies and services
  • Coordinated weekly meetings with the Director of Quality and other departments to review the quality of work and to ensure compliance with the quality assurance policies and standards
  • Coordinated efforts with the Medical Staff, Physicians and Nurses to provide quality assurance for the hospital
  • Provided support to the Quality Management System, including Assisted in the development of a Quality Management Plan, and the implementation of a new Quality Management Plan
  • Provided comprehensive assessment and treatment of acute, long term care and rehabilitation
  • Provided assistance to the Chief of Operations and other personnel in the development of a new training program for the Department of Homeland Defense
  • Provided the leadership and training to ensure that the organization is in compliance with all relevant regulatory requirements
  • Provided a wide array of support to the Defense Information System (DISE) and other government entities
  • Provided guidance and support to the Quality Control Manager and other department personnel
  • Provided feedback to the Director of Quality and provided input to the departmental management on corrective action plans
  • Provided customer service to customers in a fast- paced environment, while maintaining the integrity of company's brand
  • Planned and implemented a new process for the company to improve quality assurance and reduce the number of rejectations
  • Planned & executed a comprehensive, multiyear project to develop and implement a new system for the Department of Defense's Information Assurants
  • Planned for and managed the corrective action plan for all assigned projects
  • Planned the work of a staff to meet the requirements of a specific department
  • Planned & executed the implementation of a comprehensive, multiyear assessment and treatment plan for the adult patient
  • Planned corrective actions and implemented changes to ensure quality standards are met
  • Planned training for new employees and maintained a professional working environment
  • Planned a successful and efficient process to reduce the risk of injury and accidents
  • Planned the development and delivery of training for the entire company
  • Planned the delivery of Logistical support to over 200 military and civilian contractors
  • Planned for and conducted a variety of activities to ensure the safety and welfare of all personnel
  • Planned daily work flow and coordinated with the medical director to ensure that patient care and treatment goals are being accomplished
  • Planned to provide a high-quality work force, with the ability to perform a variety of duties in the absence or on assignment
  • Planned work and coordinated with team to meet goals and deliverables
  • Planned training for the new hire and maintained current employee training records
  • Planned and implemented corrective measures to improve performance and productivity
  • Planned workflow and delegated responsibilities to ensure quality control of the work
  • Planned for and managed the corrective actions of all personnel in the organization
  • Planned & executed the following corrective actions for a variety of clients
  • Planned the implementation of new procedures and processes to reduce the number of incidents and to improve the quality of service
  • Planned a comprehensive training plan for all personnel in the field, and provided guidance to all staff members
  • Planned a comprehensive, cost effective corrective actions program for the entire company
  • Developed and maintained a comprehensive database of patient care, treatment plans and other pertinent documentation
  • Developed a new system for the audit department to ensure all audits were conducted in a timely manner
  • Developed the first comprehensive Thrifty Business Plans for the organization
  • Developed comprehensive, cost-efficient and effective plans to improve the quality of life for patients and families
  • Developed procedures for the development of a comprehensive assessment and treatment plan for the patients
  • Developed procedures for the development of a comprehensive, accurate and timely corrective actions manual for the department
  • Developed policies and procedure for the implementation of ICD9-CM and Coding Standards
  • Developed standard procedures for the review and evaluation of all audits
  • Developed and maintained a comprehensive training plan for the Security Clearance Officer
  • Developed SOW's, and performed quality control checks on all products and services
  • Developed and maintained a database of over 200 medical personnel and their records for the entire organization
  • Developed a new process for the Department of State to provide a more effective and timely response to the Department of Homeland security
  • Developed audit plans for the entire company, which were reviewed by the Quality Assessors
  • Developed an effective and comprehensive plan to ensure the delivery of quality assurance activities
  • Developed an automated database to monitor and maintain the accuracy of all incoming and outgoing shipments
  • Developed an inventory of the medical equipment and materials for use in the clinic
  • Developed comprehensive, high performance training program for new and experienced employees
  • Developed highly effective communications and interpersonal relationships with staff
  • Developed and maintained the quality control program for all products manufactured by the company
  • Developed process and documentation for the development of a training plan for the company's Quality Assurance Specialist
  • Developed comprehensive, accurate reports and presentations for all aspects of Logistics, including logistics management and supply operations
  • Developed procedures for the implementation of ICD10 and HCPCS
  • Developed reports and spread sheet to document the quality of work performed
  • Developed financial and policy recommendations for the implementation of a comprehensive financial plan for the company
  • Developed and implemented a quality control program for the entire facility, which resulted in a reduction of the time to audit by 30% and a decrease in the amount of time to
  • Developed a comprehensive, quality-assessment process for the department, which was adopted by all departments
  • Developed, implemented and evaluated the corrective actions for all assigned areas of the facility
  • Developed & implemented a training manual for the department, which included a training guide for the new hires
  • Developed comprehensive training programs for the ICD9CPT-10, HCG and CPT-9CPT
  • Developed & implemented a training manual for the Security Officer's Assistant
  • Developed process and procedure for the development of a training program for the department
  • Developed standard operating procedure for the department, and developed training programs for the new employees
  • Developed and maintained the department's training manual, which was updated and revised daily
  • Developed Standard Operating Procedure for the Quality Control department and implemented a new Quality Management system
  • Performed risk assessment and analysis of the financial statements
  • Performed data analysis and provided support to the Senior Risk Manager
  • Performed routine and preventable repairs to the production machinery
  • Performed in depth review of corrective action plans for each department
  • Performed as a team lead for the implementation of a multi-million dollars project to improve the accuracy of all data in a large, high-volume medical record management system
  • Performed duties as a Supply Specialist in the Logistical Support Division, responsible for receiving and processing all supply requests for the Battalion
  • Provide timely and appropriate response to all customer requests for service
  • Assisted in the implementation of a comprehensive, cost effective corrective action plan for the entire organization
  • Assisted with the implementation of a comprehensive, multiyear assessment and evaluation of the quality assurance process for all of the company
  • Assisted the Chief of Staff in developing and maintaining the Joint Commission's Information Assurant (JACI).
  • Assisted in the development of a comprehensive training plan for the department and staff
  • Assisted management with the development of training materials and procedures for the Surgical Technologist
  • Assisted senior leadership in the planning and implementation of logistics operations for the US Army
  • Assisted senior leadership in the planning and implementation of a comprehensive corrective action program for the Department of Homeland Defense
  • Assisted in the development of a comprehensive training plan for the CNA
  • Assisted students with the completion of course work
  • Assisted individuals with disabilities in meeting goals and achieving personal, financial or vocational goals
  • Assisted senior level managers with the implementation of new SOPSs and training programs
  • Assisted in the development and execution of a Logistic Support System for the United States Army
  • Assisted medical providers with the preparation of patients for surgery, including the use of equipment and instruments
  • Assisted with the implementation of a comprehensive training and certification plan for the department
  • Assisted the Chief of Operations in developing and executing the strategic plan for a new CTAP program
  • Assisted management with the creation of a training plan for the new employees; Assessed and evaluated performance of the team; Conducts weekly and monthly performance appraisal meetings;
  • Assisted on the Quality Management team in developing and executing the Quality Assumption Plan
  • Assisted management with the creation of a training plan for the SOP team
  • Assisted on the floor with patient's medical record and charting
  • Assisted clients with daily needs and provided them the necessary tools to achieve goals
  • Assisted in the preparation of reports and other materials for the management of corrective and preventive actions
  • Assisted in the design and development of a multi -disciplinary, comprehensive assessment and treatment plan for the critically injured
  • Assisted staff with the preparation of a comprehensive report for the Director of Clinical Services
  • Assisted staff with the daily functions of a Secret Clearable
  • Assisted medical providers with the completion of all necessary paperwork for the completion of all forms and documentation
  • Assisted in the planning of logistics for a major combat deployment to Afghanistan
  • Assisted and supported the Senior Vice President of Sales and Marketing with daily operations of the company
  • Assisted customers with the installation of their cable and Internet service, as well the troubleshooting of their equipment
  • Assisted and supported the CNA in all areas of care
  • Assisted physicians with the evaluation of patient's medical status and provided education to the patients on their disease processes and medications
  • Assisted students with the application of their Individual Education Program (EOI) and the application of their Federal Education Licensing Program
  • Assisted on the development of a new training manual for the department, which included a new system for the tracking of training and development, a system for the creation of training manuals
  • Assisted customer with product information and technical issues, resolved customer complaints
  • Assisted team members with the preparation of financial reports for management
  • Assisted employees with the development of a comprehensive plan for the improvement of their productivity and quality
  • Served as a member of the Safety Team, which was responsible for the safety of all employees and contractors
  • Served a variety of roles in the management and support of a wide range administrative and operational functions
  • Served as the liaison between Logistic and Operations for the purpose of maintaining and supporting Logistics operations
  • Served customers with a friendly attitude and provided quality assurance support
  • Served and maintained the company fleet of vehicles
  • Served a key position in the Thrifty Plan's financial planning and management
  • Served as a member of the Quality Control Team, responsible for ensuring that quality control standards were met and exceeded
  • Served on the Safety Team for a large-sized company that provided safety equipment and training to employees
  • Served the public in a variety of situations
  • Served and maintained a safe working environment for employees and customers, including responding to emergencies
  • Served customer service by providing assistance with the preparation of food and beverages, cleaning the dining area
  • Served to ensure that quality standards are maintained and met
  • Coordinate, plan and implement the development of a new standard operating procedures for the organization
  • Coordinate all aspects of the root- cause assessment for all projects, including the design and development of a new process for the root causes analysis
  • Assist physician with procedures, patient care and documentation of all procedures
  • Assist team in identifying and implementing best practice for the organization
  • Assist management with the development of a comprehensive, accurate and timely training plan for the entire organization
  • Assist the Director of Operations in developing and executing the strategic plan for a new facility
  • Assist management with the creation of a training plan for the department
  • Assist CFO in the development of a comprehensive annual budget for the organization
  • Supervised the implementation of ICD-10 and HCPCP codes for the entire hospital
  • Perform data analysis and reporting
  • Perform weekly and quarterly audits of the quality system, identify and implement process improvements
  • Projected to become the lead for all aspects of corrective actions
  • Projected to become a certified Medical Records Technician in the State of Florida
  • Project lead for the implementation of a Thrifty savings Plan
  • Projected to provide a full spectrum of services to the Department
  • Project Managed and supervised the implementation of a $1M project to replace the existing system with a fully integrated, multi functional and automated data management system
  • Created and implemented a new training manual for the logistics department
  • Created & implemented a new system for the C-Level Management Team to track and report on the progress of all projects
  • Created & implemented a new process for the Quality Control department
  • Created detailed training manuals for new hires and maintained training database
  • Created a training plan for the entire team to use in their daily tasks
  • Created new procedures for the C-Level and Senior level management
  • Created reports for the department to review and evaluate
  • Created an effective and safe working relationship with employees
  • Created SOW, reviewed and analyzed audit findings
  • Created, maintained and managed a database of all company and client records
  • Created reports, performed data analysis and provided technical guidance to the team
  • Created new processes and standards for in-store customer service, resulting in a 50% reduction of wait-time
  • Created new processes and standards for the logistics support team
  • Created the first training plan for all employees, and trained new hires
  • Created the audit schedule for all audits
  • Conducted daily inspections of the facilities and ensured compliance with applicable regulations
  • Conducted quality control inspections of the facility and equipment to assure compliance with established standards
  • Conducted clinical assessments and provided education to the patients
  • Conducted safety audits and provided corrective actions to prevent future incidents
  • Conducted all phases of the assessment and treatment planning for a variety of clients
  • Conducted training for the entire team on all security and operations procedures
  • Conducted a thorough, accurate and comprehensive analysis of the risk profile and identified areas of improvement
  • Conducted research and analyzed the effectiveness of a wide array pharmaceutical products and provided recommendations for improvement
  • Conducted all required safety and quality assurance audits for a large-scale facility
  • Conducted initial assessments of children and adolescents with a diagnosis of autism
  • Conducted daily inspections of the work area to insure all safety and health standards
  • Conducted risk assessments and developed action plans to address risks
  • Conducted a comprehensive analysis of the effectiveness and efficiency in all aspects of the company
  • Conducted a comprehensive assessment of the patient and their needs
  • Conducted safety audits and ensured all employees followed company policy and safety regulations
  • Conducted thorough reviews of the quality assurance process and ensured that the audit was performed in accordance with the quality control standards
  • Conducted comprehensive analysis of supply and logistics issues to ensure that the supply chain is in compliance with the Army and DoD requirements
  • Led the implementation of a comprehensive risk assessment and mitigation program for the company
  • Led all phases of the implementation and management for a new Thrift Banking program
  • Led implementation of a new Thrifty Plan for the organization
  • Led cross functional team of 6 to ensure quality and productivity standards were maintained
  • Led implementation of a new system for the Department of Homeland Security (DoD).
  • Led 2-man team in the preparation of a comprehensive, multiyear audit for the Department of Homeland Security
  • Led the design of a system to identify and mitigate the root cause of a wide range IT related problems
  • Led a group of six employees in the design & construction of a multi-purpose, high speed data processing and distribution center
  • Led cross functional efforts to identify and implement corrective measures
  • Led daily meetings with the C-Level and upper Management to discuss the status of all projects and to ensure timely delivery of the work
  • Led daily meetings with the CNA team to ensure quality assurance of the care given to patients
  • Led cross functional efforts to ensure that the quality standards and procedures were maintained
  • Led multiple teams of personnel in the implementation and execution of corrective actions to ensure that the company was in a state of compliance with the company's policies and procedures
  • Led the development of a comprehensive, integrated training and development program for the entire organization
  • Led a team of 5 to develop and execute a comprehensive plan to improve the financial performance of Thrifty
  • Led multiple projects to ensure the delivery of high value, cost effective and efficient services to the customer
  • Led an effort to reduce the number of incidents by 50%. Developing and implementing a new process for the department to track and report on the status of all corrective action
  • Led teams of up to 15 employees in the design, implementation and maintenance of a new system for the Department of Defense (DOT) to ensure that information was accurate and
  • Led implementation of a system to track and monitor the progress of all corrective and preventative maintenance actions
  • Led weekly meetings with the Director of Nursing to ensure that the department was in line with state and local standards
  • Maintained high level of confidentiality and discretion in all matters
  • Maintained medical charts and records in compliance with the State of Texas
  • Maintained the highest standards of excellence in quality control
  • Maintained all aspects of the Maintaining and repairing all types of vehicles
  • Maintained 100 percent compliance with HIPPA and other government requirements
  • Maintained daily contact with the patient and their physician, as well
  • Maintained files and databases of personnel records
  • Maintained, updated records of patient's progress in a manner consistent with departmental policy and procedures
  • Maintained current and up keep of the facility's inventory and equipment
  • Maintained contact with customers to provide information on status of claims, and to resolve any issues
  • Maintained and updated the departmental standard of quality and safety standards, including the department's ISO 9000, Quality Assuring System and the Department of Defense (DOD).
  • Maintained the highest standards of quality assurance in the company
  • Maintained accurate and timely reports of all customer complaints, inquiries and feedback
  • Maintained records of work completed and submitted to the supervisor
  • Maintained accurate records of patients' care,. Provided quality patient-centered healthcare by assessing, planning and initiating care plans for a diverse patient populations
  • Maintained an accurate and timely filing system for the Department of Labor and Medicare
  • Maintained compliance with the Company and Federal Regulations, including OSHRA
  • Maintained high standards of patient safety and infection- control
  • Maintained customer accounts by performing data entry and account reconciliation
  • Directed, supervised and evaluated the activities of a staff to ensure that the quality of service provided to each client is consistent with the standards of excellence and that all client needs are
  • Directed multiple teams of technicians to ensure the quality and productivity of all work performed
  • Directed clinical and support staff in the implementation of quality improvement initiatives
  • Directed the implementation of a CTIAPS program for the Department of Homeland Security
  • Directed all phases of the Quality Management process for a major manufacturer of high-tech medical devices
  • Directed daily activities of the team, which includes scheduling meetings and coordinating with other department heads
  • Directed team of six to ensure all aspects were in line with company policy and guidelines
  • Directed daily activities of a logistics team consisting primarily in the transportation of cargo, supplies and equipment
  • Directed implementation of a multi -year strategic and business-critical project management plan
  • Directed a team of 10 employees to develop and deliver a quality improvement plan for the entire company
  • Directed team of 10 to 12 employees in the completion of all daily tasks
  • Directed the development and execution of a new Quality Assuring Program for the company
  • Prepared and presented monthly reports to the Director of Quality Management
  • Prepared all documentation for the CPT and HCFA 1500
  • Prepared for and completed all necessary documentation, training materials and other required documents
  • Prepared detailed and accurate reports for the Board of Director
  • Prepared written and verbal reports of the findings to senior leadership
  • Prepared documents for the submission of a report to Congress on the status of a program
  • Prepared and presented recommendations to the Director of Risk Assessing and Management, the Chief of Staff for Risk Assessment
  • Prepared audit report and provided status updates to senior level executives
  • Prepared all documentation for the submission of a report to Congress
  • Prepared for and conducted the first ever CTAS-accredited ICP (Integrated Clinical Process).
  • Prepared the required documents for submission to various agencies and the Department of Health
  • Prepared detailed, comprehensive and timely documentation of the assessment, treatment and follow-up
  • Prepared written andor electronic documentation for the review of all financial statements
  • Prepared and submitted reports to the Board of Governors, and other agencies
  • Prepared reports, analyzed and recommended corrective action to ensure compliance with applicable regulations and standards
  • Prepared, reviewed and analyzed data for the annual review of all financial and administrative functions
  • Prepared all required reports and documents for the CQI (Certified Medical Administrative Assistant).
  • Prepared all correspondence and other materials for the Office of Personnel and
  • Prepared for and participated in the annual audits of all facilities, and performed quality control checks on all equipment
  • Prepared for and completed a comprehensive assessment of the needs and goals for each client
  • Oversaw and performed quality assurance reviews of the entire product portfolio
  • Lead team of 10 to 12 people in the implementation of a new process for the company's internal reporting system
  • Lead project to implement a system for the analysis of all data from a variety sources
  • Lead weekly team of Quality Control Technologists to identify, analyze and correct deficiencies in the quality assurance processes
  • Lead on the implementation of a comprehensive assessment and treatment planning process for the entire organization
  • Lead the development and delivery of a new, innovative training and support system for the US Air Force
  • Lead in the creation of a new, improved Thrift Management Plan
  • Prepare written and verbal reports of the quality assurance findings and recommendations
  • Prepare a comprehensive report of the results and trends in patient care
  • Prepare documents for review and submission to the Department of Homeland Security
  • Handled over $100, 000 in annual corrective action requests
  • Handled large amounts of money and made sure the customer had a great shopping experience
  • Handled high-risk situations and ensured the highest levels of patient care were provided
  • Handled logistical issues for the Battalion, and assisted in training new personnel on the Battalion's logistics policies and regulations
  • Handled multiple tasks and assignments in a timely fashion to meet the demands of a fast paced environment
  • Handled multiple projects and assignments simultaneously
  • Ensured the accuracy of all documents and records in the system
  • Ensured safety and quality of the facility by conducting daily inspections of the facilities and ensuring that all equipment was properly installed and functioning
  • Ensured timely and effective delivery of quality care to all clients
  • Ensured safety of the facility and employees by enforcing all OSHA, DOT and EPA regulations
  • Ensured operational excellence by ensuring that the logistics and supply functions of a company were in compliance with the Army's Logistic Management Information Systems
  • Ensured timely and complete completion of audits
  • Ensured the accuracy of data and information in the computer database
  • Ensured 100 percent compliance with regulatory and quality requirements, ensuring that all products were in compliance with the quality and manufacturing requirements
  • Ensured a high degree of customer service and communication skills by providing information to customers and associates
  • Ensured that all employees received the proper education and skills to be able perform tasks in a timely manner
  • Ensured accurate and complete records of all personnel, supplies and other equipment
  • Ensured accuracy of the daily reports and provided training to all new hires
  • Ensured accuracy of information in the system and provided assistance to customers with questions and problems
  • Ensured timely and effective implementation of the C-Level Quality Management Process
  • Ensured regulatory compliance and audit readiness
  • Ensured appropriate documentation and reporting of all patient information to the physician, and provided support for all aspects of the practice
  • Ensured appropriate documentation and reporting of all patient information, including vital statistics and laboratory specimens
  • Ensured high levels of patient care through the utilization and administration of all nursing interventions
  • Trained and supervised a team of 5 personnel in the maintenance and repair of all equipment
  • Trained to provide support for the development of a new and improved quality system
  • Trained all employees on the ICD10 and Coding Standards
  • Trained all personnel in the proper procedures for handling sensitive and classified information, including the proper handling of sensitive and confidential documents
  • Trained as a team member to perform the following tasks
  • Trained for the use of a computer system to record and report on the status of corrective actions
  • Trained & supervised employees on the proper procedures for handling and storing hazardous waste
  • Trained in the proper handling of all incoming and received mail
  • Trained in the proper procedures for handling and processing of incoming, outgoing shipments
  • Trained to conduct, evaluate,. Conducting interviews with potential employees and providing feedback to management
  • Trained personnel in the operation of a wide array equipment and systems
  • Trained personnel in the safe use of all types and materials
  • Trained new staff on the proper procedures for handling and processing of patient information
  • Trained the staff on proper documentation and reporting of the incident
  • Trained & supervised a total of 10 personnel in the proper use of equipment, and in the safe use of all assigned weapons
  • Trained on the following areas of risk assessment, including Critical Path Analysis and the Risk Assessment of Critical Infrastructure
  • Trained all new hires on the ICD9 and Coding standards
  • Trained staff on the ICD-10 and HCPC coding standards
  • Trained employees on the following policies and regulations
  • Trained as a Quality Analyst for the Department of Health and Hospice
  • Organized an extensive database of all new and current patients
  • Organized project to identify and implement a process for the identification and resolution of root-cause issues
  • Organized team of 5 to ensure all projects are in accordance with the company's policies and procedures
  • Organized the daily operations of a $2M facility with over 100 staff members
  • Organized all aspects of the office
  • Organized and implemented the annual Quality Improvement Assessment for all departments and staff
  • Organized daily work schedules for the entire team, ensuring that each shift was staffed with the proper personnel to complete tasks
  • Organized patient charts and assisted with the scheduling of patient appointments, surgeries and procedures
  • Organized team of 5 to ensure quality control and adherence of the company's Quality Management System
  • Supported the development of a comprehensive, cost effective audit plan for the organization
  • Supported and trained new employees, maintained inventory of all supplies and equipment
  • Supported a wide variety of corrective action actions
  • Supported in the implementation of a comprehensive Quality Management Plan for the entire facility
  • Supported over 200 employees in the development of a comprehensive, cost-efficient and effective training program for the CGPM
  • Supported, managed and coordinated the development of a comprehensive Quality Assurance Plan for the Department of Homeland Defense (DoDE).
  • Supported training and provided technical assistance to the Quality Control Officer
  • Supported team of 10 in the implementation and evaluation of a new system for the Department of Defense's Information Assurants
  • Supported all phases of the development and testing process for a new product, which is currently in production
  • Supported in the design of a comprehensive, integrated training and education program for the C-130 aircraft
  • Supported management in the planning of all aspects related to the implementation of corrective actions
  • Supported in the creation of a comprehensive, quality audit report for the company
  • Supported internal and client teams in the implementation of new policies and procedures, including the development of new training material and the implementation of a training manual
  • Supported two senior-management positions in the Quality Control and Assurance department
  • Supported Special Forces and National Intelligence agencies in the execution of mission planning
  • Supported Clinical Research Team in the design and execution of a new clinical study
  • Supported the development of a comprehensive assessment and treatment planning process for the ITCP
  • Supported a team of 6 in the implementation and management of a comprehensive, high quality program for the organization
  • Supported over 100,00 employees in the US and Canada, with a focus on improving their productivity and efficiency
  • Supported and assisted in the planning, execution of all logistics operations for the United Arab Emirates
  • Supported C-level management in the planning and development of CCTAP activities
  • Supported internal audit teams in the development of internal control procedures and policies
  • Supported development of the new Standard Operating Procedure for all Surgical Procedures
  • Supported two (3)-member team in the implementation of a comprehensive assessment and treatment plan for a pediatric client with severe and chronic asthma
  • Supported operations in the field and at home, performed quality control checks on product samples, and performed other tasks assigned by the supervisor
  • Supported two senior level management and staff members in the development of a comprehensive plan to improve the quality of care for patients
  • Supported senior level staff in the development of a quality assurance plan for the entire hospital
  • Develops and maintains a database of audit findings and reports
  • Develop & maintain a comprehensive risk assessment and analysis of the business
  • Develop process improvement strategies to reduce the risk of future product failures
  • Develop and implement a quality improvement program for the company
  • Developed and maintained a database of audit reports for the Department
  • Develop and maintain a quality control system for the company's products and services
  • Develop plans and implement the development of a new system for the assessment of patient's health
  • Certified to provide technical assistance and support for the Department of Defense (DOD).
  • Oversee the implementation of a corrective actions process for the entire organization
  • Reviewed all documentation for accuracy and compliance with the Joint Personnel Action Plan
  • Reviewed, reviewed and analyzed financial data to identify areas of improvement and recommend process changes
  • Reviewed reports and documentation, prepared audit schedules for audits and provided recommendations to management
  • Reviewed data and reports to ensure compliance with regulatory and quality standards
  • Reviewed logistics and operational records to prepare for inventory and production
  • Reviewed data and reports to ensure that the required data was available and that the appropriate actions were being pursued
  • Reviewed reports and made recommendations for improvements to the ICD-9 and Coding Standards
  • Reviewed and analyzed the results of all audits, and prepared reports for senior management
  • Reviewed all documentation for compliance with the HIPA and CPT guidelines for all employees
  • Reviewed daily, quarterly reports to verify that production and shipping requirements were meet
  • Reviewed work of others to verify conforming or missing documents
  • Reviewed daily reports and submitted to the C-level executives
  • Reviewed status of all work and provided updates to the Director of Quality and other department heads
  • Reviewed personnel files for proper clearance and ensured accuracy of records
  • Reviewed and analyzed the data for accuracy, quality assurance and risk assessment
  • Reviewed all incoming and received documents for completions, accuracy of data and completions
  • Reviewed the data and provided feedback to management on the effectiveness of new and improved methods
  • Reviewed the work of other employees to determine the nature of work and to assess the effectiveness of their work
  • Reviewed medical records for compliance with HIPPA and OSHA
  • Reviewed data and made corrections to ensure that the program met all regulatory requirements
  • Reviewed reports and documents for completeness, correctness of data and compliance with applicable laws, policies or procedures
  • Reviewed new and revised medical record requests for completeness and compliance with regulations
  • Reviewed and approved the daily reports for accuracy and completions of the reports
  • Reviewed claims for completness and compliance with the Federal, state & county regulations
  • Reviewed over 100 documents for completeness and compliance with regulations, policies & guidelines
  • Reviewed daily reports and submitted to the Quality Control Officer
  • Reviewed clinical documentation for compliance with regulatory guidelines and provided training to staff
  • Reviewed claims for completness, eligibility and accuracy
  • Support multiple teams in the design and development of a variety test automation systems
  • Operated a multi million dollars of inventory and was able to maintain a clean and orderly work environment
  • Operated and monitored the Quality Management system
  • Operated multiple systems to track and document the quality of medical records
  • Implemented and managed the implementation of a comprehensive security assessment and risk management plan for the organization
  • Implemented new policies and procedures for the company, which included new employee orientation and performance reviews, training of new hires and maintaining a safe working environment
  • Implemented the first in-service safety program for all new employees
  • Implemented an automated inventory system to ensure accurate and on time delivery of products
  • Implemented an effective and efficient system for the Surgical Center
  • Implemented a comprehensive, multi -year Quality Management System (PMS).
  • Implemented policies and practices to improve the accuracy of data and quality assurance measures
  • Implemented an automated notification program for the Department of Health and Human Services to ensure timely notification of the patient
  • Implemented process improvement strategies to ensure compliance with quality and service standards
  • Implemented a comprehensive assessment of the effectiveness and quality assurance measures for the ITCAP program
  • Implemented strategies to reduce costs and improve service
  • Implemented an effective process to track and document all incidents
  • Implemented a system to ensure that the customer is receiving a quality product
  • Implemented risk management and financial analysis to improve the risk management of a portfolio
  • Directed the implementation of a comprehensive risk assessment and management plan for the Thrifty Savings Plans
  • Established and implemented a new quality control system for the company
  • Established procedures for the audit of all records and files
  • Established the audit program for all audits
  • Established procedures for the development of a comprehensive, quality-assurance assessment for the development of a new, improved quality system for the organization
  • Established standards for the quality of work and ensured compliance with established standards for the organization
  • Established a quality system for the company, including a process to ensure all corrective measures were completed in a time-effective and timely matter
  • Established new procedures for the maintenance of all assigned vehicles and equipment
  • Established strong working knowledge of all products and service lines to provide the most efficient and cost-effectiveness of all services
  • Established an internal quality system for the company's manufacturing facilities
  • Established, maintained and managed a database of all customer service and sales representatives
  • Established an effective and professional working relationship with the clients and other professionals
  • Established policies and guidelines for the department, including training and performance evaluations
  • Established audit procedures and processes for the company, which included reviewing and analyzing audits for compliance with audit findings and recommendations
  • Established standards for the analysis of data and reporting to the Quality Management Office
  • Established rapport with clients and provided them the tools to make a successful transition from the hospital to a home based setting
  • Established processes and standards for the development of a quality assurance system for the department
  • Established long-standing relationship with clients and vendors, resulting in a high degree of customer service
  • Processed and tracked over 1 million inbound calls
  • Processed and maintained a high level of customer support and service for over 200 clients
  • Accomplished in the development of a new, cost effective and efficient method of managing the inventory and ordering process
  • Accomplished the audit of all financial records for the organization, including Accounts Receivables, Payroll and General Accounting
  • Accomplished a total of [] in the following Maintained a high standard of customer satisfaction and service
  • Accomplished and results oriented leader with a strong work ethics and ability to manage multiple tasks
  • Analyzed reports and provided recommendations for improvements to the departmental policies and practices
  • Analyzed all documentation and reports to identify deficiencies, identified potential risks and provided corrective actions
  • Analyzed reports and documents to identify, verify or clarify errors
  • Analyzed performance of the team and made appropriate adjustments to ensure the team met or surpassed performance goals
  • Analyzed patient charts for accuracy and compliance with the Medicare Part D guidelines and regulations
  • Analyzed client information and prepared documents for review by the client
  • Analyzed system and process data to determine the effectiveness of system and process improvement initiatives
  • Analyzed claims for compliance with federal and State guidelines, including Medicare Part B and D, MedicaidMedicare Supplement Plans
  • Analyzed business processes and procedures to develop a new process for the department to improve productivity and efficiency
  • Analyzed operational records and reports to identify areas of improvement and recommended process changes
  • Analyzed data and identified potential issues
  • Analyzed data and made appropriate corrections to improve performance of the Logistics Department
  • Analyzed the financial and business information of clients to develop strategic plans for improving their overall financial performance
  • Analyzed patient data and identified areas of concern for patient's care
  • Analyzed all data and reported results to the appropriate authority andor departmental personnel
  • Analyzed training requirements for the department and developed new policies, procedures for tracking and analyzing training requirements
  • Analyzed customer's data and prepared statistical analysis for the management of financial data
  • Analyzed information and prepared a report for the management review and approval
  • Analyzed business processes and implemented improvements to increase efficience, quality and cost effectiveness
  • Analyzed complex and confidential data to determine the appropriate action andor response to a specific situation
  • Analyzed client data and developed a plan to identify the root cause of client problems
  • Analyzed, analyzed and evaluated the effectiveness of various internal controls and processes
  • Analyzed all incoming and received shipments for proper placement
  • Analyzed customer financial information to develop strategies for debt consolidation and savings, including the use of a variety financial models
  • Analyzed all data and made decisions to improve the efficiency of operations and procedures
  • Analyzed client data and identified trends
  • Analyzed test results and performed corrective actions to resolve any issues that arose
  • Analyzed system performance and implemented improvements
  • Analyzed client's needs and developed a comprehensive treatment program
  • Analyzed risk and compliance reports for the Federal Aviation Regulation (fAA) and FAA regulations
  • Analyzed and evaluated data to determine the effectiveness of andor risk to patients
  • Analyzed business requirements and created a detailed project schedule to meet the needs of multiple projects
  • Inspected and maintained all aspects of the company
  • Inspected and tested the performance of all components and subsystems in the manufacturing of medical devices
  • Inspected and maintained aircraft systems
  • Inspects and evaluates the performance of all assigned employees, including the quality of service provided
  • Inspected and maintained medical records for the Department of Defense (DOD), and other agencies
  • Inspected and tested products for quality assurance, compliance and adherence to specifications
  • Determine causes of failure by evaluating the physical, environmental and financial conditions of the system
  • Designed, implemented and managed a new Quality Management system for the company's manufacturing facilities
  • Designed a comprehensive training program for the CMP team to ensure that they were up-dated and current with the new policies, regulations and procedures
  • Designed the first in-depth training manual for all employees
  • Designed new processes and procedures to reduce the risk of future incidents
  • Designed and developed a new system to monitor and report on the effectiveness of a new system
  • Designed and developed a training plan for the department, including a training schedule for new employees, and a monthly report for the Department of Labor
  • Designed a system to manage the daily activities of a group home
  • Designed the Quality Control Plan and conducted audits of the entire Quality Assurant
  • Designed new processes and standards for the department, resulting in improved quality and reduced waste
  • Designed automated and semiautomatic systems to ensure accurate inventory management and timely delivery of goods
  • Designed reports and spread sheet to improve the effectiveness of corrective actions
  • Designed a new, cost-effective and efficient process for the collection of patient information
  • Designed process improvement strategies and implemented new procedures to increase efficiency and productivity
  • Designed database to monitor and report on the effectiveness of audits and to identify trends
  • Designed program to improve the efficiency of financial reporting and to reduce the risk of fraud
  • Designed system to monitor and report on the effectiveness of corrective action plans
  • Utilized the CPT and HCG coding guidelines to determine eligibility for the program
  • Utilized a computer system to enter and maintain data for the purpose of verifying and updating information
  • Utilized my knowledge of the nursing profession to assist in providing quality care for patients
  • Utilized knowledge of the ICD10 and HCFA-1500 coding standards to ensure accuracy of all documentation
  • Utilized SAP to process and maintain customer invoice payments, purchase orders and expense report
  • Utilized MSDS to identify and correct errors in the documentation of corrective action
  • Utilized multiple computer systems to complete various projects and maintain records
  • Utilized SAP to create and manage the inventory of over 100,000 items
  • Utilized multiple computer systems to manage and maintain all financial information for the company
  • Utilized advanced knowledge of the medical coding and billing system to provide accurate, timely and complete billing for the medical insurance companies
  • Utilized IMS to create and update the Quality Management Plan
  • Utilized knowledge of the business and technical requirements to identify, develop a comprehensive plan of action to resolve the issue
  • Utilized a computer to track and report on the daily progress of all employees
  • Utilized SAP to create and update training manuals for new SAP systems
  • Utilized C-130J to maintain and update all flight records
  • Utilized SAP to manage and monitor the status of over 200,000 pieces
  • Utilized multiple computer applications to create and update documents
  • Utilized root cause and mitigation method to reduce the impact of a major project
  • Utilized extensive experience in the management of a high risk and complex portfolio of accounts
  • Utilized computer systems to record patient care and vital sign, performed EHR coding for all patients
  • Utilized advanced knowledge of the Joint Personnel Access Management system
  • Utilized standard procedures to perform all tasks in a professional, timely manner and to ensure the safety of all patients and employees
  • Utilized computer skills to provide quality care for a wide array of patients, including those with a wide array of health problems
  • Utilized effective time-saving methods to reduce the amount of time required to complete the project
  • Utilized a variety of methods to assess and treat a wide range of patients with various diagnoses, including acute and long-range
  • Utilized knowledge of the company and its policies, regulations,. Provided quality control and maintenance of the facility
  • Utilized various tools to track and document all actions, including incident reports; corrective actions, and other reports
  • Utilized Six Sigma methodology to ensure all required documentation and reports are complete, current & accurate
  • Utilized various methods to identify and resolve problems in the field of CTAP
  • Utilized and documented the Quality Management System
  • Utilized computer software to perform quality assurance checks on the product andor service
  • Utilized multiple systems to monitor and track the quality of work
  • Utilized all available tools to identify and correct any errors
  • Utilized and maintained a high degree of accuracy and efficiency in the preparation of documents and reports
  • Utilized QA software to ensure compliance with company and regulatory guidelines;
  • Utilized extensive knowledge of the ICTAPS and other regulatory agencies to provide support for the development of new and existing ICD9CPT coding