Vet Receptionist Resume: Sample and Free Template [2020]

Use these Veterinary Receptionist Resume Sample Bullets to create your Resume and land your dream job. All of these can be accessed for free in our in-product Veterinary Receptionist resume templates. Explore them below.

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  • Performed administrative tasks for the department, such answering questions about procedures and scheduling appointments
  • Assisted with the preparation of patient rooms and sterilized equipment
  • Assisted in the receptionist duties such answering questions about the hospital, patient information and scheduling appointments
  • Assisted doctors with surgeries, procedures and medical records; answered phones, filed charts and other medical documents
  • Assisted doctors with procedures, xrays and surgeries; prepared patients for examinations, tests and treatments
  • Assisted nurses with wound care for patients, performed vials and injections
  • Assisted in the development of a veterinary clinic for the hospital
  • Assisted vet patients with surgical needs
  • Assisted and greeted visitors
  • Assisted patient with their needs
  • Assisted all customers with any concerns they may be had with their accounts and also handled any questions or issues with customers
  • Assisted with patient care; scheduled appointments, verified insurances; filed patient medical charts
  • Assisted in the planning and execution of all meetings
  • Assisted customers with purchases of new and existing equipment; assisted with the preparation of invoicing and payment arrangements
  • Assisted students with registration for the University of Michigan, and other campus events
  • Assisted nurses with wound treatments and surgical site clean up
  • Assisted members with their medical insurance needs
  • Assisted callers with any information they may need to make a reservation
  • Assisted all patients with questions and concerns regarding the facility
  • Assist with the scheduling of patients for surgery
  • Assist with the preparation of monthly financial reports and maintain the records of all accounts
  • Assist veterinarian with surgical procedures
  • Assist with patient scheduling
  • Assist guest with making payment plans andor questions about services
  • Assist doctors with patient exams
  • Assist clients with questions regarding the clinic
  • Assist customers with questions and provide information on animal treatment
  • Provided customer support for all incoming and outbound phone inquiries
  • Provided customer assistance and answered any inquiries regarding the animal
  • Provided accurate and detailed medical billing
  • Provided superior service to customers by providing a positive, professional and courtyful environment
  • Provided a high- level of customer support to the general manager and staff
  • Provided a high- level of customer support to customers by processing transactions, providing product information and resolving customer concerns
  • Provided great customer services to all customers, and maintained a professional demeanor
  • Maintained records of all patient payments and disbursed funds
  • Maintained calendar of events, appointments and travel
  • Maintained an accurate and up to-to date record of all patient information
  • Maintained and processed medical insurance benefits
  • Maintained and organized the reception desk
  • Maintained a high degree of professionalism and courtesy in handling all customer inquiries and complaints
  • Maintained the reception desk and assisted with all clericist duties
  • Maintained accurate and complete medical files
  • Maintained detailed records of all patients care
  • Maintained confidential records of all incoming and out-coming mail
  • Maintained a clean and orderly work area, answered multi-phone line system and transferred calls to appropriate personnel
  • Maintained the front office, including answering phone and taking messages, filing paperwork
  • Maintained accurate records of all incoming and outgoing calls
  • Maintained records of all patients' medical histories and progress
  • Maintained patient records and assisted with daily living tasks, including bathing and grooming
  • Maintained knowledge of store merchandise and sales activities, while providing excellent service to guests
  • Maintained filing system for patient charts, filed and copied medical documents
  • Operated various types of equipment including, catheter insertion and removal
  • Operated various types of cashier machines and equipment to itemize, complete or bag customer purchases
  • Operated phone system to screen and forward call
  • Operated a cashier, processed payments and made adjustments to accounts
  • Operated all cash registers including credit card transactions
  • Operated all office machines and computer systems
  • Managed daily operations of the reception area including answering multi line phone system and directing callers to the correct department
  • Managed multiple lines and provided customer support for over 200 clients
  • Managed office operations and maintenance of medical charts
  • Managed patient charts and assisted with medical billing, filing
  • Managed clinic, trained new staff and maintained current clinic records
  • Managed all aspects of the office, scheduling and confirming patients appointments
  • Managed front office duties for a high-profile practice with over 200 patients
  • Managed staff of 15, scheduling and hiring
  • Managed and trained a veterinary clinic for the first two years of operation
  • Managed and maintained the office's calendar
  • Managed a busy office and handled all aspects of the office including scheduling, patient appointments and follow up
  • Managed incoming and out-of office correspondence
  • Managed patient care for a busy veterinary practice, responsible to provide exceptional customer services and ensure the highest quality of care
  • Managed over $100 million in cash and check receipts
  • Managed customer accounts and assisted with billing questions, returns
  • Managed appointments, scheduled surgeries and procedures
  • Maintain accurate and detailed logs of all calls made and completed
  • Maintain contact with patients to provide information about services and procedures
  • Maintain accurate records of all patient care
  • Assisting in the reception of incoming patients and answering patient call lights
  • Assisting clients with all of his needs
  • Assisting members with the registration and enrollment of medical, surgical or dental services
  • Assisting all customers with any concerns they have regarding our service
  • Assisting with the daily care of animals
  • Assisting clients with questions about the clinic and its programs
  • Assisting the public with information about our services
  • Assisting residents with grooming needs and feeding
  • Prepared patient for exam, collected blood and other specimens
  • Prepared documents for the office and maintained records of client progress
  • Prepared reports and maintained records of patient's medical histories
  • Prepared correspondence and maintained records for the department, answered telephones and transferred calls to appropriate staff members
  • Prepared letters and documents for patients
  • Developed a database to track and report on the status of all incoming and outgoing correspondence
  • Developed new procedures for the office to improve customer satisfaction and reduce the amount of paperwork needed to complete the job
  • Developed spread sheets for all departments, and maintained a database of all new hires
  • Developed an exceptional ability to multi task and prioritize
  • Developed rapport with clients, patients and families to provide exceptional service
  • Developed knowledge of the hospital and surrounding areas, assisted with patient care and procedures
  • Developed and implemented a comprehensive plan of action to increase sales and customer service
  • Developed new procedures for the office
  • Developed positive relationships with customers and the public by answering inquiries, solving complaints and helping resolve problems
  • Developed spread sheets for the entire office, and maintained a filing system of all office supplies
  • Developed an efficient and professional customer relations process, including handling all incoming telephone calls and emails
  • Developed procedures for the office to follow, which improved productivity and efficiency of the department
  • Developed relationships with clients and potential customers, including the general public
  • Developed strong customer relationships by handling all incoming phone and in-person inquires
  • Developed appointment schedules for the office
  • Developed and maintained a professional rapport with customers and staff
  • Developed a new department of Veterinary Medicine
  • Developed spreadsheets to assist in the management of financial transactions, and prepared daily bank deposits
  • Developed spreadsheets to assist in the preparation of monthly reports for senior management
  • Developed spreadsheets to keep records of all patients, and to keep track of the patients who are waiting for their appointment
  • Developed procedures for the office to be able of providing the highest quality service to patients
  • Developed spreadsheets to assist in the management of patient records and medical charts
  • Developed strategies to improve patient satisfaction and reduce hospital wait times, while increasing productivity and efficiency
  • Developed treatment plans for animals and assisted veterinarian with surgical procedures, administered medications to pets and maintained a safe environment for the pets
  • Developed schedules, managed daily operations and provided excellent patient care to all patients
  • Developed & maintained a filing and database of patient files
  • Processed and maintained records of animals, supplies used and medications taken
  • Trained new staff on procedures and protocols, including the proper use of x-rays, autopsys and microdermatographs
  • Trained to answer questions about the menu and specials, as well
  • Trained to work in a busy, high-stress call center
  • Trained as a Reception Assistant and was responsible for the receptionist duties
  • Trained the new receptionist in all areas of the office
  • Trained new hires and provided them with the necessary skills to perform their jobs
  • Trained in the proper way to greet customers
  • Trained to provide care for the elderly and their animals in a veterinary setting
  • Trained over 200 staff in the areas of customer care
  • Trained all staff on the procedures of processing
  • Trained incoming staff on the procedures of scanning and printing medical records
  • Trained patients and staff on the proper procedures for their treatment
  • Trained the staff on proper protocol and procedure for patient admissions
  • Trained to handle and respond appropriately
  • Trained staff on procedures
  • Trained over 100 new hires
  • Trained the new reception staff on all policies and regulations
  • Trained newly hired reception staff on the proper procedures for handling confidential patient information
  • Trained other employees on the new system, and made sure that the new computer was up to date
  • Checked in and verified patient's medical history
  • Utilized the POS System to input and retrieve patient's information
  • Utilized computer to input and process all incoming mail
  • Utilized strong interpersonal and communication abilities to establish positive relationships with patients, family members and staff
  • Utilized POS to enter and process orders
  • Utilized Excel to track appointments and confirm patient's appointment dates
  • Utilized company computer systems to input and process patient data, including insurance verification and authorization
  • Utilized medical records to obtain and process patient medical history
  • Utilized various office automation software to schedule and coordinate meetings
  • Utilized Quickbooks to enter and maintain all data for the department
  • Utilized and followed up on customer service inquiries, concerns and requests
  • Utilized a multi phone lines and computer to assist clients with their needs and concerns
  • Utilized knowledge of the animal's medical condition and history to provide the most appropriate and compassionate care for the patient
  • Utilized computer to schedule patients appointments
  • Utilized all office systems and computer software to complete all administrative duties
  • Utilized advanced knowledge of the surgical and veterinary clinic environment to provide excellent care for animals
  • Utilized knowledge of bank products and policies to provide exceptional patient care
  • Utilized proper telephone skills to assist patients with scheduling, appointments and other general office needs
  • Utilized multiple systems to schedule, cancel and track surgeries for all veterinists
  • Utilized multiple phone line to assist patients with scheduling and appointment
  • Utilized multi line phones and provided excellent service to all clients
  • Utilized the computer to schedule and confirm patient's arrival
  • Utilized multiple computer systems to enter, access and update patient records; Mailed out prescriptions to pharmacies and physicians
  • Utilized computer skills to create and maintain spread sheets for all new and existing employees
  • Utilized extensive knowledge of the hospital's policies and regulations to ensure the highest levels of customer satisfaction
  • Utilized knowledge of the office and its procedures to answer questions, assist customers and resolve problems
  • Utilized QuickBooks to create and maintain a filing cabinet for the entire office
  • Utilized proper telephone techniques to provide excellent service
  • Utilized office equipment to prepare and distribute correspondence
  • Utilized MS Word and Outlook to schedule patients for the clinic, scheduled appointments and maintained patient records
  • Utilized and maintained a computer system to process and file all incoming mail, including UPS and FedEx
  • Answered all phone lines, greeted visitors and patients
  • Answered questions about the animals and provided them with a variety of information about the animal
  • Answered an incoming call from a customer with questions about the company's policies and services
  • Answered in-coming calls from customers regarding animal health care
  • Answered patient calls regarding scheduling and appointment times for the day
  • Answered phone calls and emails from patients
  • Answered incoming calls and assisted with patient inquiries, filing medical charts and other clerking duties
  • Answered telephone calls and assisted with patient registration
  • Implemented the use of a variety veterinary diagnostic tools and procedures
  • Implemented a program to improve the efficiency of veterinary clinics
  • Implemented innovative and cost efficient methods to ensure the timely and efficient delivery of all incoming mail
  • Processed all new and existing accounts
  • Processed, processed and posted all incoming mail
  • Processed all new patient information for the clinic and assisted with all new patients
  • Processed daily invouces for the entire company and handled all incoming calls
  • Processed new and updated medical claims for the hospital and clinic
  • Processed client's requests for information and assisted with the development of a comprehensive veterinary service plan
  • Processed patient charts and filed them in the correct order
  • Processed patient payments and made collection calls to insurance providers
  • Processed patients' insurance benefits and claims, verified eligibility for MedicareMedicaid coverage
  • Processed daily mail and handled incoming calls from veterinitians
  • Created & managed a database of all new and current patients
  • Created and implemented a training plan for all employees to improve their communication, customer care and interpersonal abilities
  • Created new patient files; Assisted with the scheduling of patients for surgery and other procedures
  • Created work orders for all technicians
  • Completed intake and assessment of new clients
  • Completed the required training and certifying for all new employees
  • Completed a series of clinical training sessions to become a Registered Nurse
  • Completed patient registration and verified demographics
  • Handled all aspects of the receptionist position, from greeting patients to scheduling and maintaining appointment schedules
  • Maintaining filing systems and records
  • Maintaining contact with all departments to resolve issues and ensure proper procedures are in place
  • Maintaining records of patients care
  • Maintaining contact with clients to schedule appointments
  • Maintaining contact with clients to provide information about their medical needs
  • Maintaining an accurate and up to date schedule of patients
  • Sort & distribute incoming correspondence; Maintained a clean and safe environment for the animals
  • Helped vet students with their medical and veterinary care
  • Helped prepare and administer medications as well
  • Helped clients with questions, problems and concerns about the clinic
  • Helped prepare and maintain patient records
  • Helped maintain the cleanliness of dental offices and patient areas
  • Helped prepare and distribute mail to the patients
  • Helped physicians with patient care
  • Helped answer questions and provide assistance to patients
  • Helped to prepare and clean up the facility for daily activities
  • Helped to set up and break down the office, assisted with filing paperwork and data entry
  • Helped organize and schedule all the meetings for our staff and volunteers
  • Helped maintain a healthy and comfortable animal care area for the animals
  • Helped maintain the cleanness of all areas in which the clinic was housed
  • Helped with the preparation of new patient files and the preparation of charts for upcoming patients
  • Helped to organize and manage the reception area
  • Helped organize and set up the receptionist desk for a new facility
  • Helped train new staff members
  • Helped coordinate and organize the receptionist area
  • Helped manage the front end of a fast- paced, team oriented environment
  • Verifying correct information for patient demographics
  • Projected to become a certified Realtors Assistant
  • Projected to become a full time receptionists
  • Helped with the reception of incoming mail and answered phones
  • Conducted research and prepared reports for senior executives, board of directors and other senior executives
  • Conducted research and compiled data for the department's monthly reports
  • Conducted patient assessments and provided education to veterinarian regarding treatment and care of animals
  • Conducted a thorough review of the patients medical history and insurance information
  • Conducted monthly meetings with staff to ensure all client information and needs were addressed
  • Conducted customer interviews to identify needs and determine best solutions for customers
  • Conducted extensive dental education and treatment
  • Supervised all front office operations including scheduling appointments and answering phones
  • Supervised daily office functions and ensured all employees complied with policies and procedures, including hiring,.